Core Insights - The implementation of AI digital customer service at Baiyun Airport has significantly improved the efficiency of immigration processes, allowing travelers to receive real-time answers to over 500 frequently asked questions regarding visa policies and entry procedures [1][2] - The technical team at Baiyun Border Inspection Station has been actively engaged in enhancing the technological capabilities to support the increasing passenger flow during peak travel periods, such as the National Day holiday and the upcoming Canton Fair [2] Group 1 - The AI digital customer service can switch between multiple languages, including English, German, and Russian, providing clear guidance to travelers [1] - The technical staff's dedication and expertise are crucial in maintaining the operational integrity of the systems, ensuring that any anomalies are promptly addressed [1][2] - The team has successfully upgraded systems like "Hui Jian" and "Te Ke," which have improved inspection efficiency and enhanced the travel experience for passengers [2] Group 2 - The Baiyun Border Inspection Station has formed a specialized research team to explore innovative paths for enhancing "new quality combat effectiveness" in response to national immigration management initiatives [2] - Continuous optimization of algorithm models and pressure testing are being conducted to ensure the safety and efficiency of the immigration process as passenger numbers rise [2] - The commitment of the technical personnel, who often work late into the night, reflects their determination to overcome technical challenges and improve operational performance [2]