Core Viewpoint - The article discusses the issues faced by ride-hailing drivers and passengers due to low pricing strategies implemented by platforms, leading to a breakdown in service quality and contractual obligations [1][9][12]. Group 1: Driver Challenges - Drivers are using arbitrary questions to cancel rides as a way to avoid low-paying orders, which they find unprofitable [4][9]. - Some drivers receive as little as 2.6 yuan for rides under 2 kilometers, making it difficult to sustain their operations [9]. - The low pricing model forces drivers into a position where they must accept orders that do not cover their costs, leading to potential losses [9][11]. Group 2: Passenger Experience - Passengers opt for fixed-price rides primarily for cost savings and to avoid issues like detours or speed limit violations by drivers [15]. - The low prices offered by platforms attract passengers but ultimately harm both drivers and passengers due to the resulting service quality issues [11][12]. Group 3: Platform Responsibility - The article highlights that the low-price competition among ride-hailing platforms creates a detrimental cycle for both drivers and passengers, undermining long-term trust [12][17]. - Platforms are criticized for prioritizing low prices over service quality, which leads to a negative experience for all parties involved [11][17].