Core Viewpoint - The article discusses the challenges and implications of the fixed pricing model ("one-price") in ride-hailing services, highlighting the tension between passenger affordability and driver income stability [4][60]. Group 1: Pricing Model - The "one-price" model offers a fixed fare based on estimated distance and time, providing certainty for passengers but imposing risks on drivers who bear the cost of unexpected delays [14][19]. - This pricing strategy has led to a significant increase in complaints from drivers, who feel that they are unfairly penalized during traffic congestion, as they do not receive additional compensation for delays [50][52]. Group 2: Driver Experience - Many drivers express frustration with the "one-price" model, stating that it limits their ability to earn a fair wage, especially during peak hours or in congested areas [44][47]. - The average income for drivers is reported to be low, with many earning less than 300 yuan per day, and a significant portion of their earnings coming from "one-price" rides [56][57]. Group 3: Market Saturation - The ride-hailing market is experiencing saturation, with an increasing number of drivers competing for a limited number of rides, leading to a decline in overall earnings [59][60]. - The article notes that regulatory warnings about market saturation have been issued, advising caution for new entrants into the ride-hailing industry [56][59]. Group 4: Platform Adjustments - In response to driver feedback, platforms have attempted to adjust their pricing models, including testing minimum income guarantees and introducing compensation for delays [61][81]. - Despite these efforts, the article suggests that the fundamental issues with the "one-price" model remain unresolved, indicating a need for a more nuanced approach to pricing that reflects real-time conditions [64][82].

Core Viewpoint - The article highlights issues with ride-hailing services where drivers are implementing arbitrary quiz questions as a condition for accepting rides, particularly for low-priced "one-price" orders, indicating a deeper problem with pricing models and driver compensation [1][8][10]. Group 1: Driver Behavior - Drivers are requiring passengers to answer questions or provide codes before accepting rides, with incorrect answers leading to ride cancellations [1][3]. - Many drivers are resorting to these tactics due to low earnings from "one-price" orders, which often do not cover their operational costs [8][10]. - Drivers face penalties for refusing rides, leading them to adopt indirect methods of rejecting low-paying orders [10]. Group 2: Pricing Issues - The low pricing of "one-price" orders is a significant factor, with examples showing drivers earning as little as 2.6 yuan for a 1.79 km ride while needing to travel 5.01 km to pick up passengers [8]. - The current pricing model does not adequately balance operational costs, resulting in drivers being unable to sustain their income [8][13]. - Experts suggest that platforms need to optimize their pricing models to include factors like pickup distance and improve cancellation rules to protect both drivers and passengers [13]. Group 3: Passenger Experience - Passengers often choose "one-price" options for their affordability and to avoid issues like detours or speed limit violations by drivers [10]. - However, the low prices can lead to negative experiences, such as drivers refusing to use air conditioning during hot weather due to cost concerns [8]. Group 4: Regulatory Recommendations - Legal experts indicate that drivers' refusal to accept rides constitutes a breach of contract, allowing passengers to file complaints [8]. - There is a call for regulatory intervention to establish price guidelines and help the industry move away from low-price traps that compromise service quality [13].

Core Viewpoint - The article discusses the issues faced by ride-hailing drivers and passengers due to low pricing strategies implemented by platforms, leading to a breakdown in service quality and contractual obligations [1][9][12]. Group 1: Driver Challenges - Drivers are using arbitrary questions to cancel rides as a way to avoid low-paying orders, which they find unprofitable [4][9]. - Some drivers receive as little as 2.6 yuan for rides under 2 kilometers, making it difficult to sustain their operations [9]. - The low pricing model forces drivers into a position where they must accept orders that do not cover their costs, leading to potential losses [9][11]. Group 2: Passenger Experience - Passengers opt for fixed-price rides primarily for cost savings and to avoid issues like detours or speed limit violations by drivers [15]. - The low prices offered by platforms attract passengers but ultimately harm both drivers and passengers due to the resulting service quality issues [11][12]. Group 3: Platform Responsibility - The article highlights that the low-price competition among ride-hailing platforms creates a detrimental cycle for both drivers and passengers, undermining long-term trust [12][17]. - Platforms are criticized for prioritizing low prices over service quality, which leads to a negative experience for all parties involved [11][17].