近日，据汽车门网消息，2025年前三季度，汽车门网投诉指数同比大涨38.53%，其中服务类投诉指数高达90455.3，占比55.5%，远高于去年。数据显示，去年同期服务类投诉指数仅为4701 具体来看，今年前三季度，比亚迪服务投诉指数高达62440.95，占比接近70%，增幅达到39218.4，占整体服务类投诉指数增量的90%。在这之中，新车迭代和价格变动是引发投诉的主要原因 除比亚迪外，阿维塔科技、深蓝汽车和理想汽车也因迭代降价问题陷入投诉漩涡。阿维塔的投诉集中在9月和2月，阿维塔07 2024款Pro+车型推出配置更高的新款后，老车主车辆残值受损，引 不过迭代降价问题只是从情感上对老车主不公，因此汽车门网在剔除了这部分原因后重新看待各车企服务类投诉指数，又发现了新的情况。 比亚迪方面，配置与官宣不符和承诺不兑现成为两大重点问题。部分车型的千里眼功能仍无法使用，引发车主持续投诉；经销商承诺的购车补贴、保养权益等服务不兑现问题也较为突出。此外 长安汽车在剔除迭代降价问题后，服务投诉指数超过比亚迪排名第一。其服务投诉集中度极高，车机不升级投诉占比达97.3%。众多车主反馈购车以来车机从未升级，虽或为硬件问题，但 ...

Group 1 - The automotive market is experiencing a significant price reduction, with new car prices reaching historical lows due to various subsidy policies and promotional discounts from manufacturers [1][2][5] - Major brands are offering substantial discounts, such as GAC Aion providing up to 35,000 yuan in trade-in subsidies and Chery's Tiggo 3X starting at 34,900 yuan, marking a historical low [2][6] - Luxury brands are also seeing price drops, with models like the Cadillac XT4 now available for under 160,000 yuan, and entry-level BMW electric models priced around 150,000 to 160,000 yuan [10][12] Group 2 - The promotional activities are intensified during June, coinciding with regional auto shows, leading to a flurry of limited-time offers from various manufacturers [2][4] - Despite aggressive pricing strategies, some dealers report that consumer interest has not significantly increased, with some experiencing lower sales during the holiday period compared to the previous year [9][13] - The second-hand car market is witnessing a rise in transaction volume, with some dealers reporting a 20% increase in sales, indicating a potential shift in consumer preference towards used vehicles amid new car price reductions [13]