Core Insights - Longcheng Airport has implemented significant optimizations to its ride-hailing operations, establishing a dedicated channel for ride-hailing vehicles, which has improved traffic flow and received positive feedback from drivers and passengers [1][2]. Group 1: Operational Improvements - The new operational process utilizes physical separation to create dedicated lanes for ride-hailing, effectively segregating them from taxis and other vehicles, leading to smoother operations and reduced congestion in the parking area [1]. - The airport conducted extensive research and collaboration with local transportation authorities to identify congestion issues and develop a targeted solution, resulting in a well-coordinated implementation [1][2]. - The installation of 750 meters of physical barriers and the adjustment of 14 directional signs were completed in just 14 days, minimizing disruption to airport operations [2]. Group 2: Enhanced Passenger Experience - The introduction of a dedicated exit for ride-hailing passengers at Gate 13 has significantly improved the boarding experience, allowing for quicker identification and access to ride-hailing services [1][2]. - Feedback from ride-hailing drivers indicates that the new pick-up routes are well-designed and efficient, leading to a substantial reduction in average pick-up times [2]. Group 3: Future Developments - Longcheng Airport is planning to further enhance its services by integrating smart and digital upgrades for ride-hailing pick-up areas, aiming for a more systematic management model that includes centralized management and intelligent scheduling [2][3]. - The airport intends to leverage ground transportation data and parking lot operation data to better understand passenger needs and optimize resource allocation for improved service quality [3].