网络销售消费品
Search documents
涉网络销售消费品!美团、京东、抖音等9家企业签署承诺书
Bei Jing Ri Bao Ke Hu Duan· 2025-12-16 12:37
Group 1 - The core viewpoint of the article is the release of the "Monitoring and Evaluation Guidelines for the Joint Commitment on the Safety and Recall of Consumer Goods Sold Online" by the State Administration for Market Regulation, aimed at enhancing the supervision of defective consumer goods recalls in online sales [1][2] Group 2 - The guidelines set monitoring indicators for online trading platforms to ensure they leverage data and resources to establish a mechanism for monitoring and sharing information on defective consumer goods, and to conduct ongoing risk assessments [1] - Online trading platforms are required to take action within 24 hours of receiving recall information from market regulation authorities to stop the sale of defective consumer goods [1] - Platforms must provide conditions for sellers to prominently display recall information on their store pages and inform consumers of their rights [1] - Platforms are expected to strengthen tracking of the handling of defective product recalls to prevent these products from being re-listed [2] - Online trading platforms must take necessary management measures against sellers who knowingly continue to sell defective products or re-list products that have not had their defects resolved [2] - Nine online trading platforms, including Taobao, Meituan, JD.com, Xiaohongshu, Tencent, Kuaishou, Douyin, Dewu, and Vipshop, have signed the "Joint Commitment on the Safety and Recall of Consumer Goods Sold Online" [2] - The market regulation authorities will gradually expand the number of participating platforms and will monitor the implementation of commitments, releasing results as appropriate [2]
海淘出问题谁担责?市场监管总局:境内服务商承担召回义务
2 1 Shi Ji Jing Ji Bao Dao· 2025-06-13 12:27
Core Viewpoint - The announcement by the State Administration for Market Regulation emphasizes the need for enhanced supervision of product recalls in online sales, particularly for cross-border e-commerce, addressing challenges such as low cooperation from foreign entities and difficulties in implementation [1][2]. Group 1: Regulatory Measures - E-commerce operators must immediately stop selling defective products upon receiving recall information and fulfill their recall obligations [2]. - Domestic service providers engaged in cross-border e-commerce are recognized as importers or designated recall institutions, thus bearing recall responsibilities [2]. Group 2: Market Trends - Online retail sales are projected to exceed 13 trillion yuan in 2024, accounting for nearly 30% of total retail sales, indicating a shift in consumer expectations from mere availability to a focus on safety and reliability [1]. Group 3: Implementation Strategies - The State Administration for Market Regulation will enhance recall supervision, ensuring defective products are promptly removed from the market and imposing stricter penalties on non-compliant e-commerce operators [3]. - Innovative recall supervision methods will be introduced, including regular updates on recall information to e-commerce platforms to improve the timeliness of recalls [3]. - Collaborative efforts will be established to monitor and evaluate e-commerce platforms' compliance with safety and recall commitments, ensuring consumer protection in online shopping [3].