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聊城保险业客户大回访暨“聊e保通”回访系统上线启动仪式举行
Qi Lu Wan Bao Wang· 2025-06-12 05:02
Core Viewpoint - The event marked the launch of the "Chat e Insurance" feedback system, aimed at enhancing customer service and satisfaction in the insurance industry of Liaocheng [1][2][4]. Group 1: Event Overview - The event was co-hosted by the Liaocheng Financial Regulatory Bureau and the Liaocheng Insurance Industry Association, with participation from nearly 200 representatives from various insurance companies [1]. - Key leaders, including Zhao Wenhe and Deng Zhenchun, delivered speeches highlighting the importance of the insurance sector in supporting local economic development [2][3]. Group 2: Industry Development - The insurance industry in Liaocheng has seen continuous growth in business scale and service quality, contributing significantly to the region's high-quality economic development [2][3]. - Various initiatives, such as "New Confidence" insurance service enhancements and measures against malicious policy cancellations, have been implemented to address industry challenges [2]. Group 3: Future Directions - The insurance sector aims to leverage the feedback system to improve service quality and consumer satisfaction, aligning with the government's development goals [4][5]. - There is a strong emphasis on innovation in product design and service models to meet diverse consumer needs [4].