Core Viewpoint - The upcoming Spring Festival travel peak is expected at the Qiongzhou Strait, and Hainan Strait Shipping Co., Ltd. warns travelers to purchase tickets only through official channels to avoid scams and personal information leaks [1]. Ticket Sales and Pre-sale Information - Tickets for passenger and vehicle transport across the Qiongzhou Strait will be available for pre-sale 15 days in advance from the first day of the lunar month to the 25th [3]. - Tickets for outbound travel will be available for pre-sale 30 days in advance, while other periods will also follow the 15-day pre-sale rule [3]. Anti-Scalping Measures - The company has established a comprehensive prevention system combining technology, rules, and collaboration, including the addition of intelligent verification codes at ticket sales points to prevent scalpers from using ticket-buying software [2]. - Real-name verification will be strengthened to prevent scalpers from using false identities to resell tickets, and restrictions will be placed on the modification of vehicle license plate numbers to deter ticket reselling [4]. Ticket Reservation and Refund Process - Travelers can pre-fill ticket purchase information and choose from various waiting options, with the system fulfilling orders based on submission order without any additional fees [4]. - The official "ticket waiting" feature is available for travelers facing sold-out flights, providing a safe and reliable alternative [5]. Accessing Ticket Waiting Services - Travelers can initiate waiting applications through the "Qiongzhou Strait Ferry Manager" or "New Harbor" WeChat public accounts, or via the "Ferry Manager" app, WeChat, or Alipay mini-programs [6][7]. - To submit a waiting order, travelers must select the port, date range, and vehicle type, read the instructions carefully, and enter the required information [8]. Order Status Tracking - Travelers can check the status of their waiting orders through the "Qiongzhou Strait Ferry Manager" public account or the "New Harbor" public account, as well as through the "Ferry Manager" app, WeChat, or Alipay mini-programs [9][11][13].