Core Points - A significant number of users reported activation issues with the iPhone 17 and iPhone 17 Pro Max starting from the evening of October 13, raising concerns on social media [1][3] - Apple customer service indicated that the activation problem is not an isolated incident and may be related to server issues rather than hardware problems [3] - Apple provided troubleshooting steps for users, including restarting the device, switching to a reliable Wi-Fi connection, and attempting activation again after a few minutes [3] - Despite following the suggested troubleshooting methods, many users reported continued failures in activating their devices, indicating a potential need for server-side resolution from Apple [3] - In addition to activation issues, some users also reported problems with Apple subscriptions not processing payments [3] - Industry experts noted that it is unusual for a tech giant like Apple to experience widespread server outages during a critical product launch period [3]

若仍无法激活iPhone 或iPad，苹果官方建议改用电脑重试。 但根据全国各地用户发布的截图和描述，无论是更换Wi-Fi、使用蜂窝数据，还是尝试连接Mac或PC， 所有常规的排障方法均告失败，问题的解决或许还需有待苹果服务端的推进。 除无法正常激活外，记者注意到部分网友晒贴表示，苹果订阅也无法正常付费。 有业内人士指出，对于苹果这样体量的科技巨头而言，在旗舰产品发售的关键节点出现如此大面积、长 时间的服务器宕机实属罕见。 自10月13日晚开始，大量用户反映iPhone 17及iPhone 17 Pro Max无法激活问题，在社媒平台上引发关 注。 10月14日下午，21财经·南财快讯记者以消费者身份致电苹果官方客服，对方称这"并非个例"，有可能 是服务器"存在故障的情况"，与苹果手机设备硬件无关。客服表示，具体故障解决时间待定，并建议换 个时间段再进行激活操作，相关故障说明已发送至电子邮箱。 记者在苹果官方邮件中看到，如果无法激活iPhone或iPad，苹果建议采取三个操作步骤，即：重新启动 iPhone或iPad；如果使用的是蜂窝数据连接，请改为连接至可靠的无线局域网；尝试激活时，如果在 iPhone或i ...