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西方咖啡巨头为何在中国“掉队”?——一场被本土玩家改写的咖啡战争
Jing Ji Guan Cha Wang· 2025-08-18 13:16
Core Insights - The Chinese coffee market has seen explosive growth, with over 12,000 new coffee shops opened last year, averaging more than 30 new stores daily [2] - Starbucks is losing its leading position in China, with its market share dropping from 42% in 2017 to 14% in 2024, despite opening 522 new stores and achieving 8% revenue growth in the last quarter [3] - Local brands like Luckin Coffee have experienced exponential growth, doubling their store count to 20,000 and reporting a 47% revenue increase and a 44% profit increase [3] Digitalization - Starbucks' digital operations are criticized for being slow and cumbersome, unable to adapt to the fast-paced mobile internet environment in China [4] - In contrast, local brands are described as "digital natives," effectively integrating online and offline operations to enhance customer acquisition, retention, and repurchase rates [5][6] Localization - Starbucks' emphasis on the "third space" concept is losing appeal among younger consumers, while local brands resonate more with Chinese cultural nuances [6][7] - Local brands have successfully positioned coffee as a fast-moving consumer good closely tied to Chinese lifestyles, rather than a foreign luxury [7] Market Saturation and Challenges - As coffee shop density in first- and second-tier cities approaches saturation, relying solely on store expansion is insufficient for maintaining competitive advantage [8] - Experts warn that without a complete overhaul of business models and customer experience, Western brands risk falling into a "mid-tier trap," being too expensive for the masses and too uninteresting for trendsetters [8] Future Directions - Western brands must shift from a "copy-output" model to a "co-creation-localization" approach to avoid marginalization [9] - Brands need to become younger, more digital, and more social to appeal to Gen Z consumers who prioritize interesting and affordable products over brand history [9] Local Brand Strategies - Local brands leverage apps for precise location-based marketing and utilize platforms like Douyin and Taobao for live streaming and social selling [10] - They continuously introduce trendy products and engage in IP collaborations to enhance brand visibility and consumer engagement [10] - Pricing strategies focus on affordability, with products like 9.9 yuan Americanos and 19 yuan creative lattes appealing to price-sensitive consumers [10]