Core Viewpoint - The article discusses the decline of the tea brand Cha Yan Yue Se, which was once a top player in the tea beverage market, highlighting its struggles to maintain popularity and adapt to changing consumer preferences [1][3][36]. Group 1: Market Position and Competition - Cha Yan Yue Se was once a standout brand in the tea beverage market, known for its unique offerings and poetic branding, but has recently lost its competitive edge as new brands emerge [5][8][36]. - The brand's expansion efforts have been slow, with only a few new stores opened outside its home base, allowing competitors like Ba Wang Cha Ji to gain ground in key markets [21][25]. - Despite still being a part of local culture, the brand's popularity has waned, with many consumers no longer willing to wait in long lines for its products [14][40]. Group 2: Consumer Experience and Brand Perception - Consumers have expressed frustration with the lengthy ordering process and the brand's insistence on in-store experiences, which contrasts with the growing trend of online ordering and quick service [31][42]. - The brand's previous charm and novelty have diminished, leading to negative perceptions and complaints about its service and product offerings [19][28][36]. - Cha Yan Yue Se's attempts to innovate and expand its product line have not resonated well with loyal customers, who feel that the quality of beloved items has declined [19][36]. Group 3: Financial Performance and Growth Strategy - In 2023, Cha Yan Yue Se reported a net profit of approximately 5 billion yuan, which is competitive compared to other brands in the industry, despite its declining market presence [13]. - The company plans to open 268 new stores in 2024, marking a significant increase in its expansion efforts, particularly in new first-tier cities [25][27]. - The brand's recent foray into online sales of snacks and merchandise indicates a shift in strategy, but it has not generated the same buzz as its earlier initiatives [27][36].