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2025年12月中国快递发展指数达466.8
Zhong Guo Xin Wen Wang· 2026-01-19 11:21
Core Insights - The China Express Development Index reached 466.8 in December 2025, indicating stable industry operations and improvements in service quality and infrastructure support, contributing to record business scale and revenue for the year [1][2] Group 1: Industry Performance - The express delivery market is expected to handle approximately 18 billion packages in December 2025, driven by promotional events like "Double 12" and "Black Friday," as well as new consumption demands from the "ice and snow economy" [1] - The four sub-indices of development scale, service quality, development capability, and development trend are reported at 631.6, 650.8, 253.1, and 61.7 respectively [1] Group 2: Service Quality and Customer Satisfaction - Customer satisfaction for express delivery services is projected to reach 85 points in December 2025, an increase of 0.6 points year-on-year [1] - The on-time delivery rate within 72 hours in key regions improved to 86.6%, up by 1.7 percentage points year-on-year [1] Group 3: Infrastructure and Capacity Enhancements - The express delivery industry's capacity is steadily improving, with new facilities such as the Changde Intelligent Transfer Center and the Inner Mongolia Shared Pre-storage Warehouse becoming operational [2] - New international cargo flight routes, including "Guangzhou=Liege," have been established, enhancing air cargo support and rapid distribution capabilities in the Yangtze River Delta region [2]