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中行日照分行协同外汇局助力企业解决跨境退汇难题
Qi Lu Wan Bao Wang· 2025-08-11 13:23
Core Insights - The rapid development of cross-border e-commerce has led to an increase in special payment platform collection and refund services, presenting new challenges for companies and financial institutions [1][2] - China Bank Rizhao Branch successfully facilitated a special refund service for FB Ltd, a sports equipment export company, demonstrating effective collaboration with regulatory authorities [2][3] Group 1: Company Operations - FB Ltd, primarily engaged in exporting sports fitness equipment, faced difficulties in processing a refund after a transaction through the Alibaba platform due to the buyer's temporary payment account being closed [1] - The company attempted multiple times to process the refund through the platform but was unsuccessful, leading them to seek assistance from China Bank Rizhao Branch [1][2] Group 2: Regulatory Collaboration - China Bank Rizhao Branch proactively sought guidance from the local foreign exchange bureau, which confirmed the company's collection declaration and assisted in reviewing the necessary documentation for the refund [2] - The successful processing of the refund was in accordance with the relevant policies outlined in the State Administration of Foreign Exchange's notifications, allowing A-class enterprises to handle special refund cases directly through banks [2] Group 3: Industry Implications - The case highlights the increasing complexity of special payment services in the cross-border e-commerce sector and the importance of regulatory support in facilitating smooth transactions [2][3] - China Bank Rizhao Branch plans to continue exploring solutions for new challenges in cross-border payment processes, aiming to enhance the standardization and convenience of current foreign exchange business practices [3]