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2025年中国IT运维外包服务行业发展背景、产业链、发展现状、竞争格局及发展趋势研判:电信市场需求占比最大[图]
Chan Ye Xin Xi Wang· 2025-05-14 01:37
Overview - The IT operation and maintenance outsourcing service industry in China is rapidly growing, with a market size projected to reach 310.43 billion yuan in 2024, where IT infrastructure outsourcing accounts for over 70% and application system outsourcing for less than 30% [1][9] Development Background - The demand for IT operation and maintenance outsourcing services has been increasing, driven by capital support and a growing downstream market in sectors like finance, telecommunications, and energy [3] - Users are seeking not only stable IT system operations but also value-added services such as data analysis and digital transformation consulting, leading to a greater willingness to outsource to professional service providers [3] Industry Chain - The upstream of the IT operation and maintenance outsourcing service industry includes hardware devices like servers and storage, as well as basic software such as operating systems and databases [5] - The downstream market encompasses various sectors, including telecommunications, finance, government, energy, and transportation [5] Current Development - The IT operation and maintenance outsourcing service industry in China has seen a significant rise, with a market size of 310.43 billion yuan expected in 2024, driven by increasing demand for digital transformation [9] - The focus of enterprises is shifting from traditional infrastructure maintenance to comprehensive solutions and intelligent operations [9] Competitive Landscape - The industry features a diverse range of participants, including traditional IT service providers, internet companies, and specialized IT operation service providers [11] - Notable companies include Neusoft Corporation and Huasheng Tiancheng, which leverage their industry experience and customer base, and companies like Alibaba Cloud and Tencent Cloud that excel in cloud computing and big data [11] Company Analysis - **Huasheng Tiancheng**: Provides cloud computing solutions and digital services globally, with a revenue of 4.271 billion yuan in 2024, where IT system solutions contributed 77.4% [13] - **Zhizhen Technology**: Focuses on ICT operation management, achieving a total revenue of 418 million yuan in 2024, with 85.33% from telecommunications operators [15] Development Trends - The application of technologies like cloud computing, big data, and artificial intelligence in IT operation and maintenance outsourcing is expected to deepen, enhancing operational efficiency and reducing costs [17] - Security operations are becoming critical, with service providers needing to improve their security capabilities to protect enterprise data and systems [17]