Core Points - Dior has reported a data breach where unauthorized external personnel accessed some customer data, discovered on May 7, 2025 [1][2] - The affected customer information may include names, gender, phone numbers, email addresses, mailing addresses, spending levels, preferences, and other information provided by customers, but does not include financial information such as bank account details or credit card information [1][2] - The company has taken measures to control the situation, initiated an internal investigation, and hired top cybersecurity experts to support the response [2] Summary by Sections Data Breach Details - Unauthorized access to customer data was detected on May 7, 2025 [1] - The breach potentially affects personal information but excludes financial data [1][2] Company Response - Dior has implemented measures to prevent further unauthorized access and is conducting an ongoing investigation with cybersecurity experts [1][2] - The company has advised customers to remain vigilant against suspicious communications and has apologized for the incident [1] Customer Guidance - Customers are encouraged to be cautious of any suspicious messages or calls and to avoid sharing sensitive information [1] - Dior has stated that there is no need for customers to change passwords or lock credit cards since financial information was not compromised [2]

Group 1 - Dior reported a data breach on May 7, 2025, where unauthorized external parties accessed some customer data [1] - Affected customers received notifications via SMS, email, or WeChat, indicating potential data exposure [1][3] - The compromised data includes personal information such as names, gender, contact numbers, email addresses, mailing addresses, and customer preferences, but does not include financial information like bank account details or credit card information [3] Group 2 - Dior has engaged a professional cybersecurity team to investigate the breach and has implemented monitoring measures for potentially affected information [1] - The company advises affected customers to remain vigilant and avoid opening suspicious messages or links [1] - Dior is committed to assisting affected customers and enhancing system security in response to the incident [1]