Core Insights - The Chinese postal industry is actively integrating artificial intelligence (AI) technologies across various operational stages, including mail collection, sorting, transportation, delivery, warehousing, customer service, and management [1][2] - The State Post Bureau of China has issued guidelines aimed at accelerating technological development in the postal sector, focusing on automation, information technology innovation, and intelligent upgrades [1] - The postal industry is seen as a significant area for AI application due to its rich operational scenarios, vast data resources, and extensive market potential [1] Group 1 - The State Post Bureau's "Opinions" document emphasizes the creation of benchmark products that combine AI with postal services, targeting customer service, production operations, and safety management [1] - AI technologies have notably improved the efficiency and cost-effectiveness of security checks within the postal industry, addressing issues such as poor imaging, low detection rates, and slow processing speeds [1] - The implementation of universal delivery address coding is accelerating the digital and intelligent transformation of the postal industry, enhancing inter-company communication and protecting user information [1] Group 2 - During the 14th Five-Year Plan period, the State Post Bureau plans to issue implementation opinions on the integration of AI with postal and express delivery services, promoting the large-scale application of drones, unmanned vehicles, and intelligent cloud warehouses [2] - The initiative aims to foster the development of the low-altitude economy within the postal sector [2]

Core Viewpoint - The State Post Bureau of China is advancing technological innovation in the postal industry, focusing on artificial intelligence applications to enhance service efficiency and operational management [1][2]. Group 1: Technological Innovations - The postal industry is implementing AI-driven solutions such as intelligent security inspection systems, video monitoring systems, and voice complaint handling systems to address traditional operational challenges [1]. - In Nanyang, Henan Province, Zhongtong Express has deployed three unmanned vehicles for rural delivery, significantly reducing the workload of delivery personnel and allowing them to focus on expanding business opportunities [1]. Group 2: Standards and Regulations - The State Post Bureau has established national standards to enhance the postal industry's quality, including regulations on excessive packaging, safety production, and electronic waybills [2]. - The bureau is promoting the development of circular packaging products and biodegradable materials, as well as implementing innovative management practices like smart supervision [2]. Group 3: Future Goals - By 2027, the postal industry aims to have a well-established technological innovation system, with increased R&D investment and improved conversion of scientific achievements [3]. - By 2035, the goal is to fully enhance the postal industry's innovation capabilities, develop leading scientific talent, and establish new research institutions and national research platforms [3].

Core Viewpoint - The National Postal Service of China has introduced an opinion document aimed at accelerating technological development in the postal industry, focusing on integrating artificial intelligence into various operational scenarios [1] Group 1: Technological Integration - The document emphasizes the creation of benchmark products that combine artificial intelligence with postal services, targeting customer service, production operations, and safety management [1] - Current applications of artificial intelligence in the postal industry include mail collection, sorting, transportation, and delivery processes [1] Group 2: Efficiency and Cost Reduction - The implementation of intelligent security inspection systems in the postal sector has significantly improved inspection efficiency and reduced costs [1] - These advancements are contributing to the effective enforcement of safety inspection protocols for mail and packages [1]