Group 1 - The core issue involves multiple users reporting difficulties in withdrawing funds and retrieving materials after recharging on the Shenzhen Jie Wo Rui Jewelry Company's mini-program platform [1] - The company previously attracted many customers due to lower prices and promotional activities, including fee waivers [1] - On January 25, the jewelry company announced it had applied for asset supervision and would not evade responsibilities [1] Group 2 - The local authorities have formed a task force to address the operational irregularities of Jie Wo Rui Jewelry Company and ensure the company fulfills its responsibilities [1] - The company's management is currently in place and is actively engaging with investors regarding asset management and repayment [1] - The task force is in the process of verifying the complaints raised by investors [1]

Group 1 - The core issue involves multiple users reporting difficulties in withdrawing funds and retrieving materials after recharging on the Shenzhen Jie Wo Rui Jewelry Company's mini-program platform [1] - Customers were attracted to the platform due to lower prices and occasional fee waivers, leading to a significant accumulation of users [1] - The company announced on January 25 that it had applied for asset supervision and would not evade responsibilities, following a promotional event that encouraged users to recharge and send materials [1] Group 2 - The company has been unresponsive to inquiries, as multiple attempts to contact them via phone have gone unanswered [1] - The Luo Hu Public Security Bureau's Economic Investigation Team is currently handling the situation [1]