Workflow
阳光宝贝无陪儿童服务
icon
Search documents
桂林机场加强“阳光宝贝”品牌建设 全年守护2360名儿童“单飞”旅程
Core Insights - The "Sunshine Baby" unaccompanied minor service at Guilin Airport has provided a comprehensive support system for children aged 5 to 12, ensuring a safe and comforting travel experience since its launch in January 2025, with a total of 2,360 children served [1][6] Service Features - Each child receives a dedicated identification vest and card, with a designated staff member overseeing their journey from check-in to boarding, ensuring seamless handovers [3][6] - During waiting periods, children can engage in reading and games in a designated lounge area, while staff act as temporary guardians and playmates, providing a nurturing environment [3][6] Emergency Response - The service includes provisions for handling flight delays or cancellations, where staff accompany children to hotels and offer bedtime stories until flights are rescheduled [6] - Continuous updates to the children's lounge with new books and toys, along with targeted staff training, enhance both supervision and emotional support [6] Future Plans - Guilin Airport aims to further develop the "Sunshine Baby" service brand, focusing on optimizing service processes to enhance the convenience and warmth of air travel for families, thereby improving passenger satisfaction and safety [6]