Core Viewpoint - The launch of the "Shouxin Yitu" WeChat mini-program by Shouxin Ground Services aims to enhance the travel experience for passengers by addressing common pain points in the travel process through a one-stop smart service platform [4][5]. Group 1: Service Features - The "Shouxin Yitu" mini-program targets key issues faced by travelers, such as cumbersome processes, information asymmetry, and difficulty in meeting personalized needs [4]. - The program restructures service processes through digital means, significantly alleviating the pressure on manual service counters and improving on-site service efficiency [5]. - It transforms the traditional "service finds people" model, allowing travelers to have a more proactive and controlled waiting experience, thus enhancing convenience and intelligence in travel [5]. Group 2: Promotion and Future Plans - During the New Year holiday, Shouxin Ground Services conducted on-site promotional activities in key areas of the terminal, providing detailed demonstrations of the mini-program's operation and service highlights [5]. - Future plans for the "Shouxin Yitu" mini-program include the introduction of services such as non-stop transfer baggage handling, special care for travelers, local commercial guides, and more customized value-added services [5].