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运能扩容、服务升级 长三角铁路多措并举打造暖心春运之旅
Jing Ji Guan Cha Wang· 2026-02-02 04:17
Core Viewpoint - The Spring Festival travel rush in 2026 will begin at midnight on February 2, with the Yangtze River Delta railway department planning to increase train services to meet passenger demand, including adding 437.5 pairs of trains and operating over 1,700 pairs daily during peak periods [1]. Group 1: Train Services and Capacity - The Yangtze River Delta railway will enhance the supply of hard sleeper seats on regular trains to improve comfort for medium and long-distance travelers [4]. - The ticket discount range has been expanded, with discounts on certain regular and high-speed trains, offering discounts as low as 20% [4]. - A total of 64 return empty trains will have discounted tickets, an increase compared to the previous year's Spring Festival [4]. Group 2: Passenger Services and Amenities - The railway will continue to provide universal and inclusive services, enhancing personalized and differentiated services to improve the travel experience [6]. - Initiatives like the "One Bowl of Good Rice" program will be implemented, with online meal ordering services available at 19 internet-connected stations, offering delivery to trains and self-pickup options [6]. - Stations with an average daily passenger volume exceeding 10,000 will set up priority channels for vulnerable groups, providing expedited security checks and services for urgent travelers [9]. Group 3: Technological Enhancements - Multiple stations and trains will upgrade their smart services, including expanding AI digital human service coverage for 24-hour inquiries and navigation [9]. - Special services like sign language robots will be installed at key passenger service areas to assist hearing-impaired travelers [10]. - The "Quiet Carriage" service will be expanded to more train types, and a unified verification and inspection model will be implemented at 273 stations to enhance boarding efficiency [10].