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谁能想到?京东双11不拼价格拼"花活",结果73%消费者首单给了它
Sou Hu Cai Jing· 2025-11-16 01:07
Core Insights - The highlight of this year's Double 11 shopping festival was JD.com, which successfully captured consumer attention through innovative marketing strategies and celebrity collaborations [1][3][17] Group 1: Marketing Strategies - JD.com employed a diverse marketing strategy featuring popular celebrities like Liu Yuning, Zhang Yixing, and Lei Jiayin, creating a unique experience for fans and consumers [3][5] - The "Galaxy on Earth" campaign linked high-end home appliances with cosmic themes, enhancing the emotional connection consumers have with products [5][7] - The marketing approach resonated particularly well with Gen Z consumers, who prioritize emotional value and personal happiness in their purchasing decisions [7][8] Group 2: Consumer Engagement - JD.com introduced eight surprise days during Double 11, targeting various consumer interests and transforming shopping into an enjoyable experience [8][10] - The "Price Comparison Live" event featured JD's sales personnel, who gained popularity for their genuine approach and commitment to price transparency, attracting millions of viewers [10][12] Group 3: Performance Metrics - JD.com reported a significant increase in annual active users, surpassing 700 million in October, and achieved record-breaking sales during the Double 11 event, with a 40% increase in the number of buyers and nearly 60% growth in order volume [14][17] - The company successfully transitioned from a focus on electronic products to a collaborative strategy across all categories, with notable revenue growth in daily necessities and apparel [15][17] - JD's investment in supply chain infrastructure, totaling 174.3 billion yuan, and its commitment to technological advancements have contributed to its impressive performance [15][17]