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经济热力站丨零距离感受邮储银行北京分行的“数字金融世界”
Bei Ke Cai Jing· 2025-11-26 07:37
Core Insights - Postal Savings Bank of China (PSBC) is transforming its operations by establishing the first "Hongmeng Ecological Bank" in Beijing, integrating advanced digital technologies to enhance customer experience and service efficiency [1][4][19] - The bank's digital transformation focuses on creating a "digital financial neural network" that connects urban and rural areas, utilizing cloud services and digital currency to make financial services more accessible [9][14][15] Group 1: Digital Banking Innovations - The Hongmeng Ecological Bank features multi-language AI transparent screens and smart service devices, showcasing a blend of technology and customer service [1][4] - The bank employs smart calling machines and wearable devices to streamline customer interactions, allowing for a seamless service experience [5][6] - Personalized financial advice is provided through the "You Accompany" smart screen, which tailors recommendations based on the customer's life stage [7] Group 2: Cloud Services and Digital Currency - The "cloud cabinet" service allows customers to access banking services remotely, significantly increasing transaction volume, with over 130,000 transactions annually [13] - Digital currency applications are integrated into everyday transactions, enhancing consumer engagement and driving over 200 million yuan in consumption in 2024 [14][15] Group 3: Industry Empowerment and Future Directions - The bank's "U Yi Count" platform focuses on evaluating the technological capabilities of enterprises, facilitating financing for innovative companies [17][18] - The integration of financial services with industry needs exemplifies the bank's commitment to supporting digital economic growth and enhancing service offerings [19][18]