Core Viewpoint - The topic "Ele.me crashed" has become a trending subject on Weibo, with users expressing frustration over order cancellations and delivery delays Group 1: User Experience Issues - Many users reported issues such as inability to cancel orders, long delivery times, and riders not accepting orders [2][3] - Users shared experiences of not receiving their meals on time, leading to dissatisfaction with the service [2] Group 2: Promotional Activities - Ele.me launched a promotional campaign in collaboration with Taobao Flash Sale, offering "free milk tea" to attract users [4][5] - The promotion gained traction, with "Taobao Flash Sale free milk tea" also trending on Weibo [7] - Other platforms like Meituan and JD.com introduced similar promotions, with Meituan offering 20 yuan coupons and JD.com launching a "first bite of fried chicken" campaign [9][11] Group 3: Market Dynamics - According to Galaxy Securities, the ongoing subsidy war in the food delivery sector is beneficial for leading tea brands, with daily order peaks expected to exceed 200 million in Q3 [13] - The report suggests that subsidy resources will increasingly concentrate on top tea brands due to their capacity to handle increased demand [13]