7S服务体系
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金鹿公务再获WTA世界旅游大奖三项殊荣
Zhong Guo Min Hang Wang· 2025-10-15 14:08
Core Insights - The article highlights the recognition of Golden Deer Business Aviation at the World Travel Awards, where it won three prestigious awards, affirming its strength in the business aviation sector [1][3]. Group 1: Awards and Recognition - Golden Deer Business Aviation was awarded "Asia's Leading Private Jet Charter Operator," "Asia's Leading FBO Brand," and "Asia's Leading FBO Terminal," showcasing its comprehensive capabilities in the business aviation industry [1][3]. Group 2: Service Innovation - The company has developed the 7S service system, which focuses on personalized customer experiences and elevates service standards in the industry [2]. - Golden Deer has launched the "Beijing-Guangzhou, Shanghai-Guangzhou" business express line in collaboration with Yitong Company, setting a new benchmark for high-end travel [2]. Group 3: FBO Network Development - Golden Deer operates a comprehensive FBO network across seven locations, including Shenzhen, Sanya, Haikou, Changsha, Nanning, Guilin, and Hangzhou, providing a one-stop travel experience [4]. - The FBOs have participated in major events like the Boao Forum for Asia and the G20 Summit, receiving positive feedback from both domestic and international clients [4]. Group 4: Advanced Management Standards - The Sanya FBO has won the title of Asia's Leading FBO Terminal for two consecutive years, featuring advanced facilities and a dedicated service team available 24/7 [7]. - The Sanya FBO is one of the first in mainland China to receive the IS-BAH certification, enhancing its service capabilities and contributing to regional economic development [7]. Group 5: Comprehensive Industry Chain - Golden Deer integrates its AOC, FBO, MRO, and other services into a unified platform, creating a closed-loop industry chain that offers a "one-stop" solution for high-end clients [8]. - The company aims to enhance its global presence and promote Chinese business aviation brands internationally, focusing on safety, efficiency, and customer-centric services [8].