Core Insights - Ping An Life has been recognized for its innovative applications in AI technology, winning three awards from the China Academy of Information and Communications Technology (CAICT) for its projects: "AI Trainer," "Agent AskBob," and "AI Claims Expert" [1] - The recognition highlights Ping An's leading position in the implementation of AI technology and scenario innovation within the insurance industry [1] - The CAICT's initiative aims to select innovative applications with practical value across various sectors, including finance, healthcare, and government [1] Group 1: AI Trainer - The "AI Trainer" project redefines the training system for insurance agents using digital methods, simulating real customer dialogues and providing intelligent dialogue guidance [3] - The platform has served over 10,000 agents, becoming a crucial tool for enhancing the skills of the workforce [3] Group 2: Agent AskBob - "Agent AskBob" is an intelligent assistant that integrates business scenarios with large model capabilities, providing real-time answers to agents regarding product terms and customer needs [5] - This tool offers personalized sales strategy suggestions, significantly improving frontline work efficiency and customer satisfaction [5] Group 3: AI Claims Expert - The "AI Claims Expert" project combines DeepSeek's large model with multimodal analysis capabilities to automate the parsing of medical invoices and medical records, extracting key information and generating claims suggestions [7] - The accuracy of automatic reviews has improved by 23% compared to previous models, showcasing the effectiveness of the technology [7] Group 4: Future Strategy - Ping An Life plans to continue leveraging the DeepSeek AI platform as a core driver for strategic development in areas such as intelligent underwriting, claims service optimization, targeted marketing, and risk management [8] - The company aims to enhance customer service experiences and promote the digital transformation of life insurance towards a "smart" direction [8]