Core Insights - Financial One Account and Italy's Generali Group held a strategic meeting in Singapore to explore collaboration opportunities in customer management, digital transformation, and AI applications [1] - Generali Group is advancing its "Lifetime Partner 2027" strategy, focusing on customer system development, large-scale AI application, and data-driven transformation [1] Company Overview - Financial One Account introduced Ping An Group's comprehensive financial model of "one customer, multiple products, one-stop service" [1] - As of September 30, 2025, Ping An has nearly 250 million individual customers, with an average of 2.94 contracts per customer and a retention rate of 97.5% for customers holding four or more contracts, showcasing strong customer management capabilities [1] Technology Application - Ping An Property & Casualty achieved 89% of its car insurance sales through a one-minute intelligent underwriting process, with AI service handling 1.292 billion interactions, covering 80% of customer service operations [1] - Financial One Account has established an AI capability system that covers the entire insurance process [1] Recognition and Future Collaboration - Generali Group highly recognizes Ping An's practices in big data governance, AI governance frameworks, and digital operations [1] - Financial One Account is actively promoting its technological capabilities in global markets, forming replicable global service capabilities, and both parties believe this exchange lays a solid foundation for future cooperation [1]