AI(人工智能技术应用)
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【2025外滩年会】交通银行钱斌:金融领域需警惕大模型“羊群效应”风险
Zhong Guo Jin Rong Xin Xi Wang· 2025-10-24 12:07
Core Insights - The Chinese AI industry is at a critical juncture, with the financial sector leading in technology adoption while recognizing associated risks [1][2] - Financial institutions are heavily investing in AI, with state-owned banks like Bank of Communications allocating significant resources to digital transformation [1] - AI applications in finance have shown substantial efficiency improvements, particularly in retail lending and risk management [1] Investment in AI - Bank of Communications has invested approximately 12 billion RMB annually in technology, representing about 5.4% of total revenue since 2021 [1] - The bank's workforce includes over 10,000 technology personnel, accounting for more than 10% of total employees [1] AI Applications and Efficiency - AI has improved service efficiency in retail lending by 3.5 times through end-to-end applications in credit access, marketing, and review processes [1] - AI technology has achieved over 80% accuracy in fraud prevention [1] - Operational management has seen a release of over 60% of manual productivity through AI authorization processes [1] Risks Associated with AI - Potential risks in AI applications include cybersecurity, data security, and model safety, necessitating clearer boundaries between public and private data rights [2] - The need for enhanced personal privacy protection is emphasized as data collection increases [2] Value Judgment and Market Stability Risks - The risk of "value deviation" arises from the public's limited financial knowledge, which may lead to skewed perceptions due to information silos [3] - The "herding effect" could pose risks to market stability if financial institutions utilize homogeneous large models for investment advice and risk assessment, potentially leading to market and liquidity risks [3] Human Oversight in Financial Decisions - It is crucial for humans to remain in control of financial decision-making, as AI lacks the emotional intelligence necessary for responsible financial management [3]