Full range includes new Pan Tilt cameras for both indoor and outdoor use and all-new Pro and Ultra Series models with up to 4K HDR resolutionCARLSBAD, Calif., Aug. 26, 2025 /PRNewswire/ -- Arlo Technologies, Inc. (NYSE: ARLO), a leading smart home security brand, today introduced a full suite of new smart home security cameras that deliver industry-leading capabilities powered by Arlo Intelligence. With all-new models across the entire Arlo range from Essential to Pro and Ultra Series, Arlo's new lineup giv ...

Arlo's Business Overview - Arlo is an AI-powered SaaS business in the smart security space with a focus on innovation and privacy [7] - Arlo's annual recurring revenue (ARR) is greater than $315 million, with year-over-year growth exceeding 30% [11] - Arlo has over 5 million paid subscribers and over 11 million registered accounts [11] - Arlo's LTV/CAC ratio is 3x [11] Market Opportunity - The US smart home security market is sized at $25 billion in 2025 [16] - Paid smart home security services are only 7% penetrated in the US, leaving significant room for growth [16] - Smart cameras and video doorbells have the highest subscription attach rates among smart home products, at 66% and 71% respectively [16] Q2 2025 Performance - Arlo's annual recurring revenue (ARR) reached $316 million, a 34% year-over-year increase [50] - Service revenue accounted for 60% of total revenue [50] - The service gross margin was 85% (non-GAAP) [50] - Adjusted EBITDA reached $344 million YTD, a 79% year-over-year increase [66] - Free cash flow reached $34 million YTD, a 33% year-over-year increase [67] Future Outlook - Arlo is targeting over $310 million in service revenue [82] - Arlo projects non-GAAP earnings per share of $012 to $018 for Q3 2025 and $056 to $066 for the full year 2025 [82]

Core Insights - Arlo Technologies, Inc. has surpassed $300 million in annual recurring revenue (ARR) in less than six years, marking a significant financial milestone for the company [1][2] - The growth is attributed to Arlo's AI-powered smart security platform and subscription services, which have led to a strong customer base of over 11 million registered households and more than 5 million paid subscribers [2][3] - Arlo's commitment to innovation and operational excellence has positioned it as a leader in the smart home security industry, with plans to host the opening bell at the NYSE on July 9, 2025, in celebration of this achievement [2][3] Financial Performance - Arlo has achieved over $300 million in ARR, driven by subscription services [1][2] - The company has a robust install base of more than 11 million registered households and over 5 million paid subscribers, indicating strong market penetration [2] Product and Technology - Arlo's smart security platform includes a comprehensive suite of features such as video surveillance, contact sensor-based monitoring, and AI-verified WiFi intrusion detection, all enhanced by Arlo Intelligence [3] - The platform's advanced AI capabilities allow for efficient processing of video, audio, and environmental events, enabling timely alerts and responses to potential emergencies [3] Customer Experience - Arlo emphasizes a customer-centric approach, which has resulted in class-leading customer retention rates [2] - The company aims to make smart security accessible to everyone, reflecting its mission to enhance user safety and security [3] Company Overview - Arlo Technologies is recognized as an industry leader in smart home security solutions, leveraging AI and cloud services to provide a seamless user experience [5] - The company is committed to user privacy and data protection, implementing industry standards to safeguard personal information [6]

©2025 – ALL RIGHTS RESERVED SAFE HARBOR DISCLOSURE This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. The words "anticipate," "expect," "believe," "will," "may," "should," "estimate," "project," "outlook," "forecast" or other similar words are used to identify such forward-looking statements. However, the absence of these words does not mean that the statements are not forward-looking. The forward-looking statements represen ...

Core Insights - Arlo Technologies has achieved significant growth, surpassing 5 million paid subscribers for its AI-powered subscription service, positioning itself as a leader in the global SaaS market [1][2] - The company has experienced over ten-fold growth in paid subscribers over the last five years, generating more than $275 million in Annual Recurring Revenue (ARR) [2][3] - Arlo's customer retention is exceptional, with an average customer lifespan exceeding 7 years and a monthly churn rate that is among the best in the consumer subscription sector [2][3] Company Performance - Arlo's subscription service metrics are described as world-class, showcasing the company's operational excellence and innovative approach [3] - The Arlo SaaS platform, built over a decade, features Arlo Intelligence, a sophisticated AI engine that enhances user experience by providing advanced security features [3][5] - The platform processes various events to deliver specific alerts and system triggers, improving response times to emergencies while minimizing irrelevant notifications [3] Product and Service Offerings - Arlo offers a range of smart home security products, including wire-free cameras, video doorbells, and security systems, all integrated with its subscription service, Arlo Secure [5] - The company emphasizes user privacy and data protection, implementing industry standards to safeguard personal information [6]

Financial Data and Key Metrics Changes - Consolidated revenue for 2024 was $511 million, an increase of $19.7 million year-over-year, and Q4 revenue was $122 million, slightly above consensus expectations [20][21] - Annual recurring revenue (ARR) grew over 20% to $257 million, with service revenue increasing to $243 million in 2024, comprising 53% of total revenue [21][27] - Non-GAAP service gross margins expanded to 82% by the end of 2024, up from 74% in Q4 2023 [28] Business Line Data and Key Metrics Changes - Paid accounts increased to 4.6 million, a 63% growth year-over-year, with a target of generating 170,000 to 190,000 new paid subscribers each quarter [26] - Average revenue per user (ARPU) from retail paid accounts rose to $12.6, a 12% increase from the previous year [22] - Product revenue for 2024 was $268 million, down by $22.1 million compared to the prior year, with Q4 product revenue at $57.4 million [24] Market Data and Key Metrics Changes - The U.S. home security market is valued at $25 billion, with only 7% market adoption for smart home security services, indicating significant growth potential [11] - The broader smart home market adds another $13 billion of addressable market in the U.S., with global opportunities potentially three to four times that value [11] Company Strategy and Development Direction - Arlo aims to lead in the smart home security market with a focus on subscription services and AI-driven innovations [6][18] - The company plans to refresh nearly every camera in its lineup for the holiday season in 2025, marking the largest device launch in its history [36] - Strategic partnerships, including collaborations with RapidSOS and Origin Wireless, are expected to enhance emergency response capabilities and expand market reach [41][42] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving a consolidated revenue range of $510 to $540 million for 2025, with service revenue expected to exceed $300 million [48][49] - The company anticipates continued growth in ARR and profitability, with non-GAAP net income per diluted share projected between $0.56 and $0.66 [49] - Management highlighted the importance of customer acquisition costs and the expectation that they will not materially impact consolidated margins or profitability goals [47] Other Important Information - The churn rate is expected to remain between 1.1% and 1.3%, despite the transition to new service plans [17][72] - The company has initiated a share repurchase program, buying back shares at an average price of $11.67 [51] Q&A Session Summary Question: Insights on 2025 services revenue outlook - Management indicated that the $300 million services revenue target for 2025 is supported by ARPU expansion, subscriber volume growth, and strategic partnerships [62][64] Question: Clarification on subscriber transition to new service platform - Management confirmed that all existing subscribers will transition to new plans by the end of February, with expectations of managing churn effectively [67][70] Question: Comparison of upcoming product launch to previous launches - Management noted that the upcoming launch will touch every camera in the lineup and aims to capture additional market share, with a focus on new price segments [76][80]