Core Insights - Nearly 50% of respondents in a 2025 poll believe that underwriting and risk profiling will be the insurance value chain areas most positively impacted by AI over the next five years [1] - Allianz has launched BRIAN, a generative AI-powered tool aimed at enhancing efficiency and speed in commercial underwriting operations [1] Group 1: AI Impact on Insurance - A GlobalData poll conducted in Q3 2025 found that 45.8% of participants identified underwriting and risk profiling as the sectors within the insurance value chain most likely to benefit from AI, indicating confidence in AI's potential to streamline decision-making and improve pricing accuracy [2][4] - The implementation of AI tools like BRIAN can alleviate the burdens of traditionally manual processes, allowing underwriters to focus on higher-value tasks such as risk analysis and pricing refinement [6] Group 2: Allianz's BRIAN Tool - Following a successful pilot phase involving nearly 3,000 questions from 190 users, Allianz's BRIAN is now fully operational and has been rolled out to additional underwriting teams, saving approximately 135 working days in information gathering since its launch in January 2025 [5] - BRIAN's capability to provide accurate and consistent responses is particularly beneficial for junior underwriters, accelerating their learning and fostering consistency in decision-making across the organization [5] Group 3: Future Considerations for Insurers - Other insurers are encouraged to experiment with AI in high-impact areas of the value chain, by piloting new tools, measuring productivity gains, and scaling successful solutions to maintain competitiveness as AI becomes a vital differentiator in underwriting and customer service [6]

Core Insights - Allianz UK has launched a generative AI tool named BRIAN to assist underwriters in responding to customer inquiries, improving the speed and confidence of decision-making processes [1][2] Group 1: Tool Functionality and Impact - BRIAN simplifies the information retrieval process for underwriting teams, allowing them to navigate lengthy guidance documents more efficiently and providing faster, more accurate answers [2] - Since its rollout in January, BRIAN has answered over 13,000 questions and saved approximately 65,000 minutes, equivalent to 135 working days, in information gathering [3] - The tool is particularly beneficial for junior underwriters, helping them familiarize themselves with extensive documentation and ensuring smoother navigation [4] Group 2: Operational Details and Future Plans - BRIAN is currently utilized by all property and liability underwriters across Allianz UK commercial offices, with plans to extend its use to all underwriters by the end of the year [4] - The tool offers dual functionality by providing concise answers along with direct links to the relevant sections of guidance documents, enabling underwriters to explore further if needed [5] Group 3: Strategic Benefits - The implementation of BRIAN allows underwriters to save time, enabling them to focus on deeper risk analysis, enhance customer relationships, refine pricing strategies, and stay informed on emerging market trends and regulatory changes [6] - The tool is designed to support underwriters in a hybrid working environment, ensuring they have access to the information they need without relying solely on senior colleagues [6]