nCino (NasdaqGS:NCNO) Q4 2026 Earnings call March 31, 2026 04:30 PM ET Company ParticipantsAdam Hotchkiss - VP of Emerging Software Equity ResearchAlex Sklar - Director of Application Software ResearchGreg Orenstein - CFOHarrison Masters - VP of Investor RelationsSean Desmond - CEOTerry Tillman - Managing Director of Application Software Equity ResearchConference Call ParticipantsAaron Kimson - VP and Technology Software AnalystCharles Nabhan - Managing Director and FinTech Research AnalystCristopher Kenned ...

nCino (NasdaqGS:NCNO) Q4 2026 Earnings call March 31, 2026 04:30 PM ET Company ParticipantsAdam Hotchkiss - VP of Emerging Software Equity ResearchAlex Sklar - Director of Application Software ResearchGreg Orenstein - CFOHarrison Masters - VP of Investor RelationsSean Desmond - CEOTerry Tillman - Managing Director of Application Software Equity ResearchConference Call ParticipantsAaron Kimson - VP and Technology Software AnalystCharles Nabhan - Managing Director and FinTech Research AnalystChris Kennedy - F ...

nCino (NasdaqGS:NCNO) Q4 2026 Earnings call March 31, 2026 04:30 PM ET Speaker13I would now like to hand the conference over to your speaker today, Harrison Masters, Vice President in Investor Relations.Speaker8Good afternoon, and welcome to nCino's fourth quarter and fiscal year 2026 earnings call. With me on today's call are Sean Desmond, nCino's Chief Executive Officer, and Greg Orenstein, nCino's Chief Financial Officer. During the course of this conference call, we will make forward-looking statements ...

Core Insights - In 2025, businesses experienced rapid advancements in artificial intelligence (AI), impacting their growth trajectories, while concerns about an AI bubble and macroeconomic challenges dampened stock performances. However, beaten-down stocks are expected to benefit from the January Effect, presenting opportunities for investors to acquire fundamentally strong stocks with promising earnings growth prospects [1][10]. AI Industry Trends - The integration and adoption of AI across various sectors are anticipated to be significant growth catalysts, enhancing operational efficiency, optimizing supply chains, and improving decision-making processes. Companies investing in AI-driven analytics and automated customer engagement are likely to see improved margins and accelerated growth [3][10]. - The global AI infrastructure market is projected to reach $758 billion by 2029, driven by strong demand for compute and storage hardware. Global AI spending is expected to exceed $2 trillion in 2026, up from an estimated $1.5 trillion in 2025, indicating robust investment momentum [4]. Company-Specific Insights - **nCino**: This company is expected to drive demand in 2026 with its AI-powered solutions. The Zacks Consensus Estimate for nCino's fiscal 2026 earnings is 89 cents per share, reflecting a 36.92% year-over-year increase, despite a 21.7% decline in stock value over the past year [5][7]. - **Global-e Online**: Benefiting from AI integration, the company is enhancing efficiency and customer experience. The Zacks Consensus Estimate for its fiscal 2026 earnings is 94 cents per share, indicating a 177.06% year-over-year increase, although shares have dropped 27.4% in the last year [8][11]. - **GitLab**: This company is experiencing strong demand for its AI-native DevSecOps platform. The Zacks Consensus Estimate for GitLab's fiscal 2026 earnings is 88 cents per share, showing an 18.92% year-over-year increase, despite a 33% decline in stock value over the past year [12][13]. - **Samsara**: The company has introduced advanced AI capabilities, with a Zacks Consensus Estimate for fiscal 2026 earnings at 50 cents per share, reflecting a 92.31% year-over-year increase, despite a 16.9% decline in stock value over the past year [14][15].

nCino FY Conference Summary Company Overview - nCino is a leading platform in commercial lending in the U.S. and is expanding internationally, with a focus on various financial services including small business, consumer, and mortgage lending [3][6][7]. Key Points and Arguments Company Evolution and Market Focus - nCino has evolved from a commercial lending focus to a comprehensive platform serving various financial institution needs globally [6][7]. - The company has seen success in international markets, particularly in the UK and Japan, and is focused on expanding further into Europe [7][9]. Financial Performance - The third quarter results showed a 600 basis point increase in operating margin year-over-year, indicating strong execution and growth [13]. - Over 110 customers have adopted the Banking Advisor AI, showcasing traction in AI initiatives [13]. Market Environment - The financial institutions' balance sheets are generally healthy, leading to a positive spending environment post-liquidity crisis [16][17]. - AI is a significant catalyst for customer engagement and sales activity, contributing to a more normalized market environment [16][17]. U.S. Commercial Lending - There remains significant growth potential in U.S. commercial lending, even with existing customers, as there are opportunities for deeper product penetration [23][24]. - The platform's ability to scale and serve both small and large banks is a competitive advantage [6][24]. International Expansion - nCino's competitive landscape is favorable, with no direct competitors offering the same comprehensive solutions [28][29]. - The company is focusing on Spain and the Nordics for further expansion, with early successes noted [29][30]. Consumer Banking - Consumer banking is seen as a growth area, primarily through a "rip and replace" strategy, where existing systems are replaced with nCino's platform [39][40]. - The competitive landscape in consumer banking is evolving, with nCino's platform offering a unique value proposition [40][44]. Pricing Model Transition - nCino is transitioning to a platform-based pricing model, which is expected to align better with customer value and drive revenue growth [55][59]. - As of the end of Q3, approximately 27% of overall Annual Contract Value (ACV) was on the new pricing model, which is expected to accelerate renewals and new sales [59][63]. Mortgage Business - The mortgage segment has shown strong growth, with a 22% year-over-year increase in Q2 and over 20% in Q3, driven by market stabilization and increased loan volumes [74][78]. - The company anticipates continued growth in the mortgage sector as market conditions improve [78][82]. Capital Allocation Strategy - nCino has authorized a $100 million buyback, reflecting confidence in the business trajectory and a balanced approach to capital allocation [119][121]. - The focus remains on executing the current strategy while being open to future M&A opportunities if they align with business needs [121][126]. Margin Expansion - The company is targeting improvements in gross margins, particularly in professional services, through more efficient implementations and leveraging AI [109][110]. - The mix of professional services revenue is expected to trend down as the company focuses on its core product offerings [116][118]. Additional Important Insights - The transition to platform pricing is expected to enhance revenue recognition and cash flow visibility, aligning revenue with customer asset growth [100][106]. - nCino's strategy emphasizes execution and accountability across the organization, which is critical for maintaining growth momentum [22][39].

Summary of nCino Conference Call Company Overview - **Company**: nCino - **Industry**: Application Software for Financial Institutions - **Key Customers**: Includes major banks like Bank of America and Wells Fargo, as well as international clients like Barclays and Macquarie [3][4] Core Value Propositions - nCino focuses on four main areas: lending (commercial, consumer, small business, mortgage), account opening, customer onboarding, and portfolio monitoring [3] - The platform serves a wide range of financial institutions, from community banks to large global banks [3] - Approximately 21% of subscription revenues were generated outside the U.S. last quarter [3] Financial Performance Highlights - The latest quarter showed a **600 basis points** year-over-year and quarter-over-quarter increase in operating margin [5] - U.S. mortgage business grew over **20%** for the second consecutive quarter, excluding tough comparisons from the previous year [5] - Organic subscription revenue growth in the U.S. accelerated by **200 basis points** to **9%** [5] AI Integration and Adoption - nCino has introduced over **110 Banking Advisor customers** in the AI segment, with significant momentum in AI adoption [5][6] - The company aims for all software to evolve into AI capabilities, enhancing decision-making for financial institutions [9] - AI features include Continuous Credit Monitoring and operational analytics dashboards to track efficiency gains [10][11] Sales and Market Strategy - New KPI introduced for **Annual Contract Value (ACV)** growth, targeting **80%-90%** growth [15] - The company is optimistic about Q4, historically its biggest bookings quarter, with a healthy customer base and improved sales activity [18] - Changes in the sales organization have focused on accountability and efficiency, with a shift from a one-product to a global enterprise sales model [21][22] Margin and Efficiency Improvements - A reduction in workforce was implemented to streamline operations, resulting in improved margins [27] - The company aims to achieve its **Rule of 40** target by focusing on subscription revenue growth [28] Growth Initiatives - nCino has identified five growth initiatives, with plans to add more in the future [28] - The mortgage segment, which constitutes about **15%** of revenue, is expected to contribute positively to growth despite previous market challenges [29] International Expansion - International growth was reported at **3%**, with expectations for accretive growth next year [40] - The company has made strategic acquisitions to enhance its international offerings and onboarding capabilities [41] Pricing Model Transition - Transitioning from a seat-based to an asset-based pricing model, with **27%** of customers already migrated [46] - This model aligns with customer growth and efficiency gains, providing a potential **10% uplift** in revenue [48] M&A Impact - nCino has been involved in **270 customer transactions** over the past decade, winning **95%** of those deals [49] - The new pricing model is expected to enhance revenue from M&A activities by recalculating assets post-merger [50] Underappreciated Aspects - The AI strategy is seen as a key differentiator, with nCino positioned to lead in AI banking solutions [58] - The rapid adoption of AI by customers is not fully recognized by investors, despite significant growth in customer engagement [59] Conclusion - nCino is well-positioned for future growth with a strong focus on AI, operational efficiency, and international expansion, while maintaining a robust customer base and innovative product offerings [58][59]

Core Thesis - nCino, Inc. is positioned as a leading cloud-native software platform for financial institutions, with a strong competitive advantage in commercial lending and a robust market presence [2][3] Company Overview - nCino's shares were trading at $24.64 as of November 26th, with a forward P/E ratio of 23.64 [1] - The platform serves over 2,700 financial institutions, including major clients like Bank of America, Wells Fargo, and TD Bank [3] Market Position and Competitive Advantage - nCino has a deeply entrenched competitive moat characterized by high switching costs and deep integration with Salesforce, making it difficult for competitors to replicate its offerings [3][4] - The company is the only vendor covering the full banking vertical, which enhances its market position [3] Growth Opportunities - Commercial client penetration is under 30%, consumer solutions under 15%, and international revenue is rapidly expanding, particularly in Europe and Japan [3] - New pricing models linked to customer asset size are expected to drive broader adoption of nCino's services [4] Financial Performance - nCino targets a revenue growth rate of 15% compounded annually, with long-term EBIT/FCF margins projected to be between 25% and 35% [5] - Despite resilient underlying growth, nCino's shares are trading at a discount compared to peers due to recent cyclical challenges [5] Strategic Initiatives - The company is focusing on international expansion, cross-selling matured products, and leveraging AI strategies based on its extensive process-centric dataset [3][5] - Recent acquisitions, such as DocFox, FullCircl, and ILT, are aimed at enhancing onboarding, analytics, and credit union offerings [4]

Financial Data and Key Metrics Changes - Total revenues in Q3 were $152.2 million, up 10% year-over-year [18] - Subscription revenues were $133.4 million, up 11% year-over-year on a reported basis and 7% organically [18] - Non-GAAP operating income was $39.9 million, or 26% of total revenues, representing 600 basis points of operating margin expansion both year-over-year and quarter-over-quarter [21] - Non-GAAP net income attributable to the company in Q3 was $35.8 million, or $0.31 per diluted share [22] - Free cash flow generation is expected to be seasonally lower in the second half of the year, with a meaningful influx of cash anticipated in Q1 of fiscal 2027 [23] Business Line Data and Key Metrics Changes - U.S. mortgage subscription revenues were $21.1 million, up 2% year-over-year [20] - Professional services revenues were $18.8 million, a decrease of 1% year-over-year [20] - Non-U.S. total revenues were $33.6 million, up 13% as reported and in constant currency [21] - Non-U.S. subscription revenues were $27.9 million, up 21% as reported and in constant currency [21] Market Data and Key Metrics Changes - The company saw strong sales traction in the U.S. community market, with a $5.5 billion bank expanding its relationship with nCino [16] - In Japan, a major regional bank signed with nCino for mortgage lending, reinforcing opportunities in that market [17] - In EMEA, the Integration Gateway API Infrastructure solution was included in renewals with a $90 billion bank in the Czech Republic and a $9 billion credit union, resulting in ACV uplifts of 13% and 48% respectively [17] Company Strategy and Development Direction - The company focuses on leveraging AI and automation to enhance operational efficiency and user experience for financial institutions [5][10] - nCino aims to be a trusted AI partner for banks, emphasizing the need for a deep understanding of banking and the ability to drive industry-wide change [10] - The company is transitioning to platform pricing, with approximately 27% of ACV converted to this model, up from 21% last quarter [24] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving sales and financial goals for fiscal 2026, citing strong demand across market segments and geographies [7][8] - The macro environment is seen as favorable, with banks increasing IT budgets and focusing on efficiency and modernization [46] - Management anticipates a spike in AI adoption as banks shift from understanding AI to deploying it quickly [86] Other Important Information - The company repurchased approximately 1.4 million shares at an average price of $27.71 per share, completing a $100 million buyback authorization [23] - The company expects total revenues for fiscal 2026 to be $591.9-$593.4 million, representing growth of approximately 10% at the midpoint [29] Q&A Session Summary Question: On margins and AI efficiencies - Management noted that they see opportunities for further efficiency and are confident in hitting their Rule of 40 target around Q4 of next year [33][34] Question: Visibility into future subscription revenue - Management refrained from discussing next year but expressed confidence in the current sales activity and pipeline [37][39] Question: Demand from big customers and international markets - Management highlighted aggressive tech investments by banks, with a focus on efficiency and modernization driving demand [46][48] Question: Impact of customer M&A on nCino - Management indicated that bank M&A has historically been a tailwind for nCino, with a high percentage of customers continuing to use nCino post-M&A [58][60] Question: Drivers of mortgage business outperformance - Management pointed to expansion in top 100 banks and traction in the IMB space as key drivers of mortgage business growth [82][83]

Financial Data and Key Metrics Changes - Total revenues in Q3 were $152.2 million, up 10% year over year [18] - Subscription revenues were $133.4 million, up 11% year over year on a reported basis and 7% organically [18] - Non-GAAP operating income was $39.9 million, or 26% of total revenues, representing 600 basis points of operating margin expansion both year over year and quarter over quarter [20] - Non-GAAP net income attributable to nCino in Q3 was $35.8 million, or $0.31 per diluted share [21] - Free cash flow generation is expected to be seasonally lower in the second half of the year, with a meaningful influx of cash anticipated in Q1 of fiscal 2027 [22] Business Line Data and Key Metrics Changes - U.S. mortgage subscription revenues were $21.1 million, up 2% year over year [19] - Professional services revenues were $18.8 million, a decrease of 1% year over year [19] - Non-U.S. total revenues were $33.6 million, up 13% as reported and in constant currency [20] - Non-U.S. subscription revenues were $27.9 million, up 21% as reported and in constant currency [20] Market Data and Key Metrics Changes - The company saw strong sales traction in the U.S. community market, with a $5.5 billion bank expanding its relationship with nCino [16] - In Japan, a major regional bank signed with nCino for mortgage lending, reinforcing opportunities in that market [17] - In EMEA, the Integration Gateway API Infrastructure solution was included in renewals with a $90 billion bank and a $9 billion credit union, resulting in ACV uplifts of 13% and 48% respectively [17] Company Strategy and Development Direction - nCino aims to leverage AI and automation to enhance operational efficiency and user experiences for financial institutions [6][9] - The company is transitioning to platform pricing, with approximately 27% of ACV converted to this model, up from 21% last quarter [23] - The focus remains on driving adoption of AI capabilities while ensuring customers are comfortable with the technology [11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving sales and financial goals for fiscal 2026, citing strong demand across market segments [5] - The company is witnessing a shift in banks' technology investments towards efficiency and modernization, driven by AI [38] - Management anticipates a spike in AI adoption as banks move from understanding AI to deploying it quickly [57] Other Important Information - The company repurchased approximately 1.4 million shares at an average price of $27.71 per share, completing a $100 million buyback authorization [22] - The fiscal 2026 outlook for total revenues is now expected to be $591.9-$593.4 million, representing growth of approximately 10% at the midpoint [27] Q&A Session Summary Question: On margins and AI efficiencies - Management noted that they continue to see opportunities for further efficiency and are confident in delivering on medium-term free cash flow and operating margins targets [31][32] Question: Visibility into NTM subscription revenue - Management refrained from discussing next year but expressed confidence in the current sales activity and pipeline [34][35] Question: Drivers of mortgage business outperformance - The outperformance is attributed to expansion in top 100 banks and traction in the IMB space, with normalized revenue growth in line with industry volumes [54][55] Question: Update on DocFox and onboarding experience - The onboarding experience has seen a year-over-year pipeline increase, with expectations for ACV conversion next year [59]

Core Insights - nCino, Inc. has launched "Digital Partners," a new feature within its platform aimed at enhancing human-centric AI capabilities for financial institutions, focusing on domain-specific intelligence to meet the unique needs of banking operations [1][2]. Group 1: Digital Partners Overview - Digital Partners are designed to support various roles within financial institutions, from C-suite executives to relationship managers, by providing contextually relevant assistance and operating alongside staff to create a "dual workforce" [2][6]. - The Digital Partners utilize a multi-layer architecture that combines foundational tools, specialized sub-agents, and orchestrated workflows, enabling role-specific intelligence through natural conversation [3][5]. Group 2: Role-Specific Digital Partners - Five specific Digital Partners have been introduced: - **Executive Digital Partner**: Provides strategic intelligence for C-suite decision-making, including market insights and personalized data science expertise [6]. - **Analyst Digital Partner**: Accelerates risk assessment and complex financial analysis for underwriters and credit analysts, utilizing peer-benchmarked intelligence [6]. - **Service Digital Partner**: Enhances customer relationship management, helping relationship managers identify cross-sell opportunities [6]. - **Processor Digital Partner**: Eliminates workflow bottlenecks by coordinating documentation and validating compliance [6]. - **Client Digital Partner**: Offers AI-enhanced self-service digital banking experiences directly to customers [7]. Group 3: Strategic Vision and Future Development - The introduction of Digital Partners reflects the next phase of nCino's AI strategy, building on the previously established Banking Advisor as a unified conversational experience [8]. - nCino aims to continuously evolve its technology and capabilities, allowing financial institutions to redirect talent towards higher-value work as the tools become more robust over time [8][9].