They want to leave their front door and be at their gate with as little hassle as possible. To achieve this, we have doubled down on innovation with our relaunched mobile app, scaling the Clear Concierge program, and our eGate rollout with more to come. Our new mobile app reflects our obsession with the frictionless member experience. Just one tap and you are in. Seamlessly connecting traffic, the speedy Clear lane, and the walk to your gate, you can know exactly when to leave to get to your gate perfectly ...

Financial Data and Key Metrics Changes - The company ended the quarter with 31.2 million total members, up 42.3% year over year, indicating strong growth in the ClearONE platform [16] - Total bookings reached $207 million, representing a growth of 14.8% year over year, while free cash flow was $91 million, reflecting a 17.6% increase [17][20] - Active Clear plus members grew to 7.4 million, marking a 9.1% increase [17] - Gross dollar retention was 87.1%, down 140 basis points sequentially due to significant price increases implemented in 2023 and 2024 [17][18] Business Line Data and Key Metrics Changes - The travel business continued to show strong growth, with Clear active in 59 Clear plus airports and four domestic Clear mobile airports, reaching 74% of U.S. airline passengers [5][6] - The TSA PreCheck enrollment program is expanding, with 165 locations now operational, contributing to increased market share [18][19] Market Data and Key Metrics Changes - U.S. air travel demand increased, with TSA checkpoint volumes growing almost 1% [6] - The company is actively addressing the challenges faced by air travelers, with 64% citing long lines at security as a major pain point [7] Company Strategy and Development Direction - The company is focused on enhancing member experience through new products like NV Pods, ePassport, and eGates, which aim to create a seamless travel experience [8][10][11] - Clear is positioning itself to capitalize on major global events like the World Cup in 2026 and the Olympics in 2028, offering automated lanes at no cost to the government [12] - The company is also expanding its ClearONE platform to enhance security and trust across various sectors, including healthcare and finance [14][15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the business's resilience despite macroeconomic uncertainties, noting that gross adds and conversion rates remain healthy [25][30] - The company is optimistic about future growth opportunities, particularly in expanding the Clear network and enhancing the B2B business [64] Other Important Information - The company ended the quarter with $533 million in cash and marketable securities, having returned $168 million to shareholders through share repurchases and dividends [21][39] - The company is reaffirming its free cash flow guidance of at least $310 million for the full year 2025 [21] Q&A Session Summary Question: What macro factors are being considered for bookings guidance? - Management noted that gross adds and conversion rates remain healthy, and they are not seeing softness in the business due to broader macro sentiment [25][30] Question: What is happening with family member retention after price increases? - Management indicated that overall member retention trends remain consistent, with net adds improving compared to the previous year [31][32] Question: How will the company express flexibility around long-term investments in a downturn? - Management emphasized the importance of automation and operating leverage, which are expected to drive efficiencies and support growth [34][38] Question: How does the company view pricing as a lever moving forward? - Management stated that pricing remains a key lever to drive bookings and revenue, with opportunities to refine the strategy using a data-driven approach [41][42] Question: What opportunities exist for growth outside the U.S.? - Management highlighted the potential for international travelers to utilize the ePassport product, expanding the total addressable market significantly [46][48] Question: What progress is being made in the B2B business? - Management discussed growth in healthcare partnerships and the importance of platform integration for both workforce and patient solutions [54][56]