Core Viewpoint - The article discusses the psychological challenges faced by employees in internet companies, highlighting the limitations and controversies surrounding Employee Assistance Programs (EAP) designed to support mental health [1][12][16]. Group 1: Employee Psychological Challenges - Employees in internet companies often experience anxiety, insomnia, and feelings of helplessness due to frequent organizational changes and workplace uncertainties [2][4][26]. - Common issues include feelings of loneliness and a lack of meaning in life, despite high salaries [5][30]. - Symptoms of psychological distress often manifest physically, such as hair loss, gastrointestinal issues, and panic attacks [6][7][30]. Group 2: EAP Limitations and Controversies - EAPs are often viewed as tools for corporate management rather than genuine support for employees, leading to distrust among staff [18][19]. - Many employees report poor experiences with EAP services, citing a lack of professionalism and inadequate responses from counselors [19][24]. - There are significant concerns regarding the confidentiality of consultations, with fears that personal issues may be reported back to management [20][21]. Group 3: Changing Management Approaches - The management style in large internet companies is shifting from a "bird management" approach to a "peacock management" style, emphasizing creativity over execution [2][4]. - This change has led to increased employee anxiety as they navigate new expectations and the need to prove their value [2][26]. Group 4: Recommendations for Improvement - To enhance the effectiveness of EAPs, companies should improve the qualifications of counselors, increase their compensation, and educate employees about the purpose and benefits of EAP services [17][25]. - There is a need for companies to recognize the true value of EAPs beyond mere employee benefits, integrating them into a broader strategy for employee well-being [16][25].