Core Insights - The 2025 Healthcare Literacy Report by Optavise emphasizes the importance of personalized education in enhancing employees' understanding of their workplace benefits [1][2][8] Employee Satisfaction and Understanding - 74% of employees express high satisfaction with their health plans, an increase from 69% the previous year, while 75% report understanding their plans, up from 68% [2] - Employees increasingly seek assistance from HR teams (40%) and third-party experts (18%), rising from 27% and 15% respectively [3] Access and Confidence - 87% of satisfied employees find it easy to access their benefits, while 58% of those who struggle with access lack confidence in understanding their health plans [4] - Among self-educating employees, only 65% feel confident in understanding their health plan, compared to 82% who receive guidance from HR or experts [3] Cost Awareness - 55% of employees have avoided doctor visits due to cost concerns, with 44% frequently comparing treatment costs and 45% comparing prescription drug prices [5][6] Engagement in Wellness Programs - 86% of employees participate in wellness programs when offered, with high interest in healthy eating (64%), fitness tracking (61%), financial wellness (52%), and mental health counseling (51%) [6] - Personalization in wellness programs is crucial, with 96% of employees valuing tailored benefit options [7] Gaps in Understanding - One in four employees still lacks confidence in understanding their health plans, with key terms like "coinsurance" causing confusion for 17% of respondents [8] - Only half of employees utilize personalized guidance sessions, but those who do find them the most helpful resource [9][10] Onboarding and Education - Benefits education significantly influences job change decisions, with 74% of employees considering benefits programs as a key factor [11] - New employees prefer one-on-one conversations with benefits experts (42%) and enrollment support (36%), with 92% finding presentations helpful during onboarding [12] Conclusion - Proper training, personalization, incentives, and support are essential for employee satisfaction with workplace benefits, highlighting the need for employers to enhance their benefit offerings [13]

ROLLING MEADOWS, Ill., April 30, 2025 /PRNewswire/ -- Arthur J. Gallagher & Co. today announced the acquisition of New Zealand-based First Capital Financial Services (First Capital) and its affiliate First Capital Wealth Management. Terms of the transaction were not disclosed.First Capital is a financial advisory firm providing wealth management, risk management and employee benefits services to corporate clients and individuals throughout New Zealand from offices in Christchurch and Auckland. Hugh Percy an ...