Core Insights - Citizens, Inc. provided a positive business update highlighting its growth and operational initiatives during a webcast on September 24, 2025 [1][4] - The company aims to deliver sustainable growth in premiums, adjusted profits, and adjusted book value per share through its strategic roadmap [2] Growth Initiatives - Citizens reported record-setting results, with total direct insurance in force reaching $5.35 billion as of June 30, 2025, an increase of 4.4% compared to the same period in 2024 [7] - Direct first year life and accident & health (A&H) premiums increased by 20% in Q2 2025 compared to the same quarter in the previous year, marking eleven consecutive quarters of year-over-year growth in first year premiums [7] - The company has seen renewal premium growth in Q2 2025, driven by strong first year sales in 2024 [7] - Citizens expanded its global network of producing agents by 53% since June 30, 2024, and by 28% since December 31, 2024, achieving a record number of agents [7] Business Model and Market Position - Citizens operates as a diversified financial services company specializing in life, living benefits, and final expense insurance, serving customers in the U.S., Latin America, and Asia [8] - The company is a market leader in U.S. Dollar denominated life insurance and is growing in niche markets in the U.S. through its final expense products [8] - Citizens' customer-centric growth strategy includes offering innovative products in multiple languages, including English, Spanish, Portuguese, and Mandarin [8]

Summary of Citizens Inc. Conference Call Company Overview - Citizens Inc. is a diversified financial services company listed on the NYSE under the ticker CIA, providing life, living benefits, and final expense insurance, along with other financial products to individuals and small businesses in the U.S., Latin America, and Asia [1][4] Core Business Insights - Citizens Inc. positions itself as a high-growth life insurance company, despite being 50 years old, aiming to combine the safety of a U.S.-based life insurance company with growth potential [5][39] - The company has approximately 250 employees and over 3,000 producing agents, with a significant increase in agent numbers from a few hundred in previous years [6][18] - The company has $1.7 billion in assets and over $5 billion in enforced policies, generating $173 million in premium revenue in 2024 [7][8] Revenue Breakdown - About one-third of revenue comes from the U.S., while two-thirds is generated internationally, with significant growth in U.S. sales in 2024 [9][10] - The company has expanded its domestic life insurance operations from five states to 43, with plans to reach 49 states, excluding New York due to regulatory complexities [11][20] Market Strategy - Citizens Inc. has successfully penetrated the South American market, leveraging over 50 years of experience in the region, which many U.S. companies have avoided [10][11] - The company has launched a new product targeting the domestic final expense market, which is largely underserved, focusing on ease of sale for agents and clients [12][30] - A unique white-label strategy allows agency partners to sell customized products under their own branding, contributing to 60% of domestic final expense sales [13][35] Growth Opportunities - The company sees potential in expanding its knowledge of Latin markets into the U.S. to serve the large underserved Latin population [16][25] - Internationally, Citizens Inc. is exploring opportunities in countries like Indonesia, Laos, Cambodia, and Thailand, aiming for cost-effective market entry [33][34] Financial Health - Citizens Inc. has maintained a record number of global producing agents, up 53% from the previous year, and has achieved growth without incurring debt [18][19] - The company has a low-risk balance sheet with mortality-related liabilities and a strong investment portfolio managed with global reinsurers [21] Future Outlook - The company anticipates a peak in maturity payments from policies sold in the early 2000s but is focused on growing other business segments to offset this [38] - Citizens Inc. aims to set the stage for long-term revenue growth through its sales strategies, likening its model to a subscription service that compounds revenue over time [40][41] Key Takeaways - Citizens Inc. is positioned as a unique player in the life insurance market, combining growth with stability, and is actively expanding both domestically and internationally [39][42] - The company’s innovative strategies, such as the white-label product offering and focus on underserved markets, are expected to drive future growth [12][35]

Core Viewpoint - Citizens, Inc. will hold a business update conference call and webcast on September 24, 2025, to discuss company developments and respond to questions from analysts and investors [1][2]. Company Overview - Citizens, Inc. (NYSE: CIA) is a diversified financial services company that specializes in life, living benefits, and final expense insurance, serving individuals and small businesses in the U.S., Latin America, and Asia [3]. - The company operates two primary segments: Life Insurance, where it is a market leader in U.S. Dollar denominated life insurance, and Home Service Insurance, primarily in the U.S. Gulf coast region [3]. - Citizens employs a customer-centric growth strategy, offering innovative products in multiple languages including English, Spanish, Portuguese, and Mandarin [3]. - The company's stock is included in the Russell 2000® and Russell 3000® indexes [3].

Company Overview - Citizens, Inc. is a diversified financial services company specializing in life, living benefits, and final expense insurance, serving individuals and small businesses in the U.S., Latin America, and Asia [5] - The company operates two primary segments: Life Insurance and Home Service Insurance, with a focus on innovative products and customer-centric growth strategies [5] Index Inclusion - Citizens, Inc. has been selected to rejoin the Russell 3000® index and the Russell 2000® index effective June 30, 2025, as part of the 2025 Russell indexes reconstitution [1][3] - Membership in the Russell 3000® Index signifies automatic inclusion in the large-cap Russell 1000® Index or small-cap Russell 2000® Index, enhancing visibility among institutional and retail investors [3] Financial Performance - The company reported its highest-ever total direct insurance in force of $5.28 billion, reflecting its commitment to profitable growth and capital management [4] - Citizens, Inc. has maintained positive cash flow from operations annually since 2004, indicating strong operational performance [4] Industry Context - Russell indexes are widely utilized by investment managers and institutional investors, with approximately $10.6 trillion in assets benchmarked against the Russell US indexes as of June 2024 [2] - FTSE Russell, the global index provider, calculates thousands of indexes covering 98% of the investable market globally, with about $18.1 trillion benchmarked to its indexes [6]