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Starbucks brings in new chief technology officer from Amazon Grocery
CNBC· 2025-12-19 19:38
Core Insights - Starbucks has appointed Anand Varadarajan as its new Chief Technology Officer, effective January 19, 2024, following the departure of former CTO Deb Hall Lefevre [2] - Varadarajan brings nearly 19 years of experience from Amazon, where he led technology and supply chain for the grocery stores division [1][4] - Starbucks is undergoing a turnaround strategy under CEO Brian Niccol, who took over in September 2024, with recent quarterly same-store sales showing growth for the first time in nearly two years [6] Company Developments - Varadarajan's hiring is part of Starbucks' restructuring plan, which includes a $1 billion investment aimed at improving operations and technology [2] - The Green Apron Service, a $500 million investment in labor, is part of Starbucks' strategy to enhance service efficiency and is driven by the increase in digital orders, which now account for over 30% of sales [7] - The company is also facing challenges due to an ongoing strike of unionized baristas, although holiday sales have been strong [6] Technology and Innovation - At Amazon, Varadarajan was responsible for overseeing grocery technology innovations, including the integration of mini robotic warehouses in Whole Foods [5] - His expertise in creating reliable systems and driving operational excellence is expected to benefit Starbucks as it seeks to enhance its technology infrastructure [3]
SBUX Green Apron Gains Traction: Will Staffing Boost Traffic?
ZACKS· 2025-11-27 16:21
Core Insights - Starbucks Corporation (SBUX) is implementing the Green Apron Service to enhance customer connection and drive transaction growth after experiencing several soft quarters [1] - The initiative prioritizes staffing and service quality, with early results showing improved customer experience scores and record low turnover [2] Group 1: Operational Improvements - Management has increased labor hours, expanded staff rosters, and adjusted store opening times to meet high-demand periods [2] - Over 80% of U.S. company-operated stores are achieving café service times of four minutes or less, aided by the Smart Queue sequencing algorithm [3] - The first 650 pilot stores are outperforming the broader system, indicating that improved service familiarity will accelerate results [4] Group 2: Strategic Focus - The company aims to "win the morning" and "earn the afternoon" through better staffing and operational discipline, despite labor investments impacting margins [5] - Starbucks views the Green Apron initiative as both a defensive and offensive strategy to compete effectively across café, mobile, and drive-thru channels [4] Group 3: Competitive Landscape - Competitors like Dutch Bros Inc. and Restaurant Brands International are also enhancing their operational strategies, focusing on efficiency and value [6][7] - Dutch Bros emphasizes speedy service and personalized interactions, while Tim Hortons invests in equipment and digital ordering to boost guest satisfaction [7][8] Group 4: Financial Performance - Starbucks shares have gained 0.8% over the past six months, contrasting with a 6.7% decline in the industry [9] - The Zacks Consensus Estimate for SBUX's fiscal 2026 and 2027 EPS indicates a year-over-year gain of 13.6% and 25.6%, respectively [13]
Cost Pressures Drag SBUX Margins Down 500 bps: More Pain Ahead?
ZACKS· 2025-11-17 16:11
Core Insights - Starbucks Corporation (SBUX) reported solid revenue growth for fiscal 2025, but faced significant challenges in profitability due to rising costs and inflationary pressures [1][2]. Financial Performance - In Q4 fiscal 2025, Starbucks' consolidated operating margin decreased by 500 basis points year-over-year to 9.4%, primarily due to persistent inflation, high coffee prices, tariffs, and increased labor costs associated with the "Back to Starbucks" investment plan [2][4]. - The decline in operating margin led to a 34% drop in earnings per share (EPS), which fell to 52 cents in the fiscal fourth quarter [2][9]. - The inflationary environment shows little sign of easing, with management indicating that high coffee costs are expected to persist until at least the latter half of fiscal 2026 [3][4]. Strategic Initiatives - Starbucks is investing in improving customer experience and service quality through initiatives like the Green Apron Service, which requires higher staffing levels and operational hours, contributing to ongoing cost pressures [3][4]. - The company is pursuing efficiency initiatives and anticipates that lower general and administrative expenses will provide some relief in the upcoming year [4]. Competitive Landscape - Starbucks is not alone in facing margin pressures; competitors like Dutch Bros Inc. and McDonald's Corporation are also navigating similar challenges due to commodity inflation and labor costs [5][6]. - Dutch Bros has focused on enhancing guest experience and expanding its units, which has also impacted short-term earnings [5]. - McDonald's has adopted a more aggressive pricing strategy to maintain margin stability, which may risk losing value-sensitive consumers to competitors [6]. Valuation and Estimates - Starbucks shares have increased by 0.2% over the past six months, contrasting with an 11.2% decline in the industry [7]. - The company trades at a forward price-to-sales ratio of 2.48, below the industry average of 3.39 [11]. - The Zacks Consensus Estimate for SBUX's EPS for fiscal 2026 and 2027 suggests year-over-year gains of 16.9% and 23.6%, respectively, although EPS estimates have declined in the past 30 days [12].
Starbucks(SBUX) - 2025 Q4 - Earnings Call Transcript
2025-10-29 21:15
Financial Data and Key Metrics Changes - Consolidated revenue for Q4 was $9.6 billion, reflecting a 5% increase year-over-year, driven by 2% net new company-operated store growth and a 1% increase in global comparable store sales [22][24] - Earnings per share (EPS) for Q4 was $0.52, down 34% from the prior year, primarily due to inflation and investments in the Back to Starbucks strategy [27][32] - Consolidated operating margin was 9.4%, contracting 500 basis points from the prior year, mainly due to inflation and increased labor costs [26][27] Business Line Data and Key Metrics Changes - U.S. comparable store sales were flat year-over-year, with ticket up 1%, while transaction comps were down 1% [22][24] - International segment reported 9% year-over-year net revenue growth in Q4, reaching over $2 billion, with strong performance in China, Japan, the U.K., and Mexico [24][25] - The channel development segment saw a 16% year-over-year revenue growth due to higher revenue from the Global Coffee Alliance [26] Market Data and Key Metrics Changes - The international business ended the year with record revenues of $7.8 billion, with 316 net new coffee houses opened in Q4 [14][24] - Starbucks China achieved 2% comparable store sales growth in Q4, driven by a 9% improvement in comparable transactions [24][25] - The college and university segment showcased year-over-year growth, supported by a good start to the fall semester [24] Company Strategy and Development Direction - The company launched the Back to Starbucks strategy to enhance customer experience and improve profitability, focusing on customer connection and craft [4][6] - Investments were made in staffing and hours to improve customer service, with the Green Apron Service becoming the new standard for customer experience [7][8] - The company is piloting a new coffee house prototype with lower build costs and optimized space utilization to enhance customer experience [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the turnaround strategy, noting that Q4 marked the first positive quarter in seven quarters, with momentum continuing into Q1 [4][30] - The holiday season is expected to be a significant opportunity for growth, with a focus on delivering a warm and welcoming environment [15][16] - Management acknowledged the challenges posed by inflation and dynamic coffee prices but remains optimistic about long-term growth potential [31][32] Other Important Information - The company completed 107 net store closures globally as part of its restructuring efforts, which are expected to be slightly accretive to profitability [27][28] - The company plans to continue disciplined capital deployment and expects to reduce G&A expenses in fiscal 2026 [29][30] Q&A Session Summary Question: Concerns about the Back to Starbucks strategy - Management clarified that the Back to Starbucks strategy is comprehensive and aims to enhance customer connection and craft across all service channels, not just in-cafe [34][36] Question: Feedback on the Protein Platform - The Protein Platform has received positive feedback, with customers appreciating the customization options and value, leading to increased awareness and sales [40][42] Question: Current state of Green Apron Service - Management noted that the Green Apron Service is still in its early stages but is showing positive trends, with initial pilot stores outperforming others [46][48] Question: Impact of store closures on profitability - Store closures were based on the inability to meet customer experience standards and profitability, but they are expected to positively impact overall margins [66][68] Question: Future pricing strategy - The company plans to be strategic with pricing, monitoring value perception while addressing inflation and commodity costs [75][76]
Starbucks to Post Q4 Earnings: What's in the Cards for the Stock?
ZACKS· 2025-10-27 13:55
Core Insights - Starbucks Corporation (SBUX) is set to report its fourth-quarter fiscal 2025 results on October 29, 2025, after market close [1] - The Zacks Consensus Estimate for SBUX's fourth-quarter earnings per share (EPS) is 56 cents, reflecting a 30% decline from 80 cents in the same quarter last year [2] - Revenue expectations are approximately $9.35 billion, indicating a 3% increase year-over-year [2] Performance Factors - The company's performance is anticipated to show progress from its "Back to Starbucks" turnaround strategy, benefiting from the nationwide rollout of the Green Apron Service model aimed at enhancing service standards and operational efficiency [3] - Seasonal offerings, such as the Pumpkin Spice Latte and new protein cold foam beverages, are expected to drive traffic and ticket growth, with same-store sales predicted to rise 0.2% year-over-year [4] - Internationally, revenues are projected to increase by 7.4% year-over-year to $2 billion, driven by growth in China, the U.K., and Mexico [5] Cost Pressures - Despite positive factors, the bottom line may face pressure from high labor costs, increased operating hours due to the Green Apron Service, and ongoing inflation, with total operating expenses expected to rise 8% year-over-year to $5.47 billion [6] - Softer traffic trends in the U.S., particularly during afternoon hours, and a cautious consumer spending environment may negatively impact performance [7] Earnings Prediction - The model indicates that SBUX may not achieve an earnings beat this quarter, with an Earnings ESP of -8.45% and a Zacks Rank of 3 (Hold) [8][9]
Starbucks Brews A Turnaround, But Investors Want A Stronger Roast: CEO Says 'The Stock Will...' - Starbucks (NASDAQ:SBUX)
Benzinga· 2025-10-16 10:03
Core Viewpoint - Starbucks is facing significant challenges under CEO Brian Niccol, including increased competition and declining stock performance since his appointment, prompting a major turnaround initiative [1][3][8]. Group 1: Business Challenges - Upon taking over, Niccol inherited issues such as growing competition and a shift in consumer preferences towards cheaper beverages, resulting in a 25% decline in stock value since the previous CEO [1]. - The company's stock has underperformed compared to broader market trends, indicating ongoing investor skepticism about the effectiveness of the turnaround strategy [3][8]. Group 2: Turnaround Initiatives - The "Back to Starbucks" initiative aims to enhance customer experience and restore the brand's status as a preferred social space, involving significant policy changes, layoffs, and store closures [2]. - Key components of the initiative include the introduction of protein add-on options and the "Green Apron Service" to improve customer service, which have shown promising early results [4]. Group 3: Market Performance and Future Outlook - Starbucks' China operations, which account for approximately $3 billion in annual sales (8% of total sales), are under pressure from local competitors like Luckin Coffee, leading to stalled growth despite having over 7,500 stores in the region [6][7]. - Since Niccol's appointment, shares have decreased by about 9%, with a year-to-date decline exceeding 10%, as investors await evidence of a successful turnaround similar to his previous role at Chipotle [8]. - The company is set to report fiscal fourth-quarter earnings on October 29, with analysts projecting earnings per share of 57 cents on revenue of $9.37 billion [9].
Starbucks Stock Falls 19% in 6 Months: Time to Buy or Stay Away?
ZACKS· 2025-08-20 16:21
Core Insights - Starbucks Corporation (SBUX) shares have declined 18.6% over the past six months, underperforming the industry and the S&P 500, which rose by 7.4% during the same period [1][5] - The Zacks Consensus Estimate for SBUX's EPS for 2025 and 2026 has decreased by 11.2% and 6.8%, respectively, indicating negative sentiment among analysts [3][5] - The company's U.S. comparable sales fell by 2% in Q3 2025, with transaction volumes down nearly 4%, highlighting ongoing challenges in the domestic market [8][9] Price Performance - SBUX stock is trading above the industry average, with a forward 12-month price/earnings ratio of 33.99X, exceeding that of competitors like McDonald's, Chipotle, and Domino's [7] Earnings Estimates - The EPS estimates for SBUX have dropped significantly in the past 30 days, with current estimates for 2025 and 2026 at $2.23 and $2.73, respectively, down from $2.51 and $2.93 [6] Factors Affecting Performance - The operating margin contracted by 660 basis points year-over-year to 10.1% in Q3 2025, with heavy investments in labor and store transformation impacting profitability [9] - Management acknowledged challenges from competitors and high unit saturation in the U.S. market, complicating the recovery process [12] International Performance - Starbucks' international business has shown record revenues, with China returning to positive comparable sales and transaction growth, indicating diversified growth drivers outside the U.S. [14] Strategic Initiatives - The "Back to Starbucks" plan is yielding positive results, with improved partner engagement and customer satisfaction metrics [15] - The company is enhancing its digital presence with nearly 34 million active reward members, aiming for deeper customer engagement through loyalty program enhancements in 2026 [16] Future Innovations - Starbucks is preparing for product innovations in 2026, including protein-enhanced beverages and a reimagined bakery lineup, which are expected to appeal to customers [17]
Starbucks Q3 Earnings Hurt by Lower Comps, Signs of Turnaround Emerge
ZACKS· 2025-07-31 17:50
Core Insights - Starbucks Corporation (SBUX) reported mixed results for Q3 fiscal 2025, with earnings missing estimates while net revenues exceeded expectations. The top line showed year-over-year growth, but the bottom line declined [1] Group 1: Financial Performance - In Q3 fiscal 2025, Starbucks experienced a 2% decline in global comparable store sales, mirroring a 2% decline in the U.S. market, influenced by internal strategic shifts and external challenges [2] - U.S. comparable transactions fell nearly 4%, primarily due to the company facing tough year-over-year comparisons from aggressive discounting in the previous year. However, U.S. company-operated transaction comps improved for the third consecutive quarter [3][9] - The average ticket size increased by 2%, indicating a shift away from deep discounting, as Starbucks reduced the share of discounted transactions by one-third to enhance transaction quality and customer value perception, particularly among younger demographics [4] Group 2: International Performance - Internationally, comparable store sales were supported by a 2% growth in China, with a 6% increase in transactions, driven by beverage innovation, new pricing strategies, and stronger delivery sales [5][9] Group 3: Future Outlook - Although Starbucks did not provide formal guidance, management expressed a conservative outlook for Q4 fiscal 2025, acknowledging an unpredictable consumer environment and uncertainty regarding ticket and transaction growth. The company is focusing on scaling its "Green Apron Service" operating model and foundational changes expected to gain traction through fiscal 2026 [6][7] Group 4: Market Position - Starbucks currently holds a Zacks Rank 4 (Sell), while other companies in the retail-wholesale sector, such as Cracker Barrel, Yum China, and Yum! Brands, have better rankings and positive growth projections [8]
Wall Street Breakfast Podcast: Starbucks Perks Up After Turnaround Update
Seeking Alpha· 2025-07-30 11:09
Starbucks Overview - Starbucks outlines the acceleration of the Green Apron Service to all U.S. stores by mid-August, indicating a $0.5 billion labor investment for FY26 [2] - The company reported better-than-expected FQ3 results, with total revenue growing 4% year-over-year to $9.46 billion, surpassing estimates by $150 million [3] - Comparable store sales in China increased by 2%, while North America saw a decline of 2%, which was less than the anticipated 2.49% drop [3] - Adjusted EPS was $0.50, missing the consensus of $0.65 due to a $0.11 discrete tax charge [3] - CEO Brian Niccol stated that the turnaround is "ahead of schedule" and emphasized the impact of the Green Apron Service on transactions, sales, and customer service times [3] Future Plans - Starbucks plans to uplift at least 1,000 stores across North America by the end of 2026 and introduce a new store prototype with a 30% lower build cost [4] - The company will phase out the mobile order and pickup-only concept in fiscal 2026 and has significant menu innovations planned for 2026 [4] - Niccol reaffirmed the company's commitment to its China business, stating that any transaction would need to make sense for Starbucks [5] Market Reactions - Starbucks shares are listed among the biggest movers, with a 5% increase in premarket trading [2]
Doubling down on hospitality: Starbucks COO on ‘Green Apron Service’
CNBC Television· 2025-07-29 15:05
Operational Initiatives - Starbucks is rolling out the Green Apron Service initiative [1] - The initiative aims to create warmer interactions between customers and baristas [1] - Starbucks aims to maintain turnaround times of four minutes or fewer for digital and in-store orders [1]