RT JetBrains (@jetbrains)Be among the first to try GPT-5 in JetBrains AI Assistant and the coding agent Junie!👉 https://t.co/SFYNIZBisB https://t.co/3s9HxcQLlU ...

Core Viewpoint - JetBrains' AI Assistant, despite having 22 million downloads, has a low rating of 2.3 out of 5, leading to significant criticism and user dissatisfaction [2][4][11]. Group 1: Product Performance and User Feedback - JetBrains released the AI Assistant plugin in December 2023, aiming to assist programmers in coding, but it has faced backlash due to poor performance and integration issues [2][11]. - Users have reported numerous bugs, slow performance, and a lack of essential features, leading to a high volume of one-star reviews [4][8]. - The AI Assistant has been criticized for automatically installing without user consent, causing frustration among existing users [6][7]. Group 2: Company Response and Controversy - JetBrains has been accused of deleting negative reviews to manipulate the product's rating, which has further eroded user trust [3][4][5]. - The company defended its actions by stating that some comments were removed for being outdated or violating policies, but acknowledged that the process could have been handled better [5][9]. - Users expressed concerns about the AI Assistant's integration with third-party tools, leading to a perception of it as bloatware that could pose security risks [9][10]. Group 3: Competitive Landscape - The introduction of a free tier for the AI Assistant is seen as a response to competitive pressures from other tools like GitHub Copilot, which launched a free version earlier [11][14]. - JetBrains is under pressure from free alternatives in the market, prompting the company to enhance its offerings to retain users [12][14]. - The launch of Junie, a new AI agent, aims to improve user experience, but concerns about its pricing and token limits have been raised [14].

Core Viewpoint - JetBrains' AI Assistant, despite achieving 22 million downloads, has received a low rating of 2.3 out of 5, leading to significant criticism and user dissatisfaction due to its performance and integration issues [2][4]. Group 1: Product Performance and User Feedback - JetBrains released the AI Assistant plugin in December 2023, aiming to assist programmers in coding, but it has fallen behind competitors like GitHub Copilot [2]. - Users have reported numerous issues, including slow performance, bugs, and a lack of support for third-party models, leading to a high volume of negative feedback [7][9]. - Many users expressed frustration over the inability to remove the AI Assistant, which is deeply integrated into JetBrains' products, making it difficult to uninstall [9][10]. Group 2: Company Response and User Trust - JetBrains has been accused of deleting negative reviews to improve the plugin's rating, which has damaged user trust and confidence in the company [4][7]. - The company defended its actions by stating that some comments were removed for violating policies or addressing already resolved issues, acknowledging that better communication was needed [7][11]. - Users have raised concerns about the AI Assistant's potential risks to intellectual property and security, emphasizing the need for transparency regarding data usage [10][11]. Group 3: Competitive Landscape and Strategic Moves - In response to competitive pressures, JetBrains introduced a free version of the AI Assistant, which includes unlimited code completion and local AI model support, aiming to attract users away from free alternatives like GitHub Copilot [12][14]. - The introduction of a new AI agent named Junie, designed to work alongside the AI Assistant, has been met with a more favorable reception, although pricing remains a concern for users [14].