Core Viewpoint - The article highlights a consumer complaint regarding a defective product purchased through the Dewu app, emphasizing issues related to warranty policies and product quality assurance [1] Group 1: Consumer Complaint - A consumer reported purchasing a pair of Jordan shoes for over 1500 yuan, which showed defects after only one hour of use [1] - The platform refused to accept returns or repairs, citing a warranty period of over three months [1] - The consumer argued that the warranty policy was not prominently displayed at the time of purchase [1] Group 2: Product Quality and Responsibility - The shoes in question were produced in 2017, raising concerns about potential oxidation risks due to their age [1] - The platform's customer service stated that they are responsible for verifying the authenticity and appearance of products, while quality control is the responsibility of the brand [1] - The platform offered a compensation of 200 yuan, which the consumer found unsatisfactory [1]