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MINI COOPER突然“趴窝” 1.7万的维修费谁来出
Mei Ri Shang Bao· 2025-10-22 22:21
Core Viewpoint - The incident involving a MINI COOPER highlights the challenges consumers face when dealing with vehicle malfunctions after the warranty period, raising questions about manufacturer responsibility and consumer rights [1][2][3]. Group 1: Incident Details - A consumer experienced a sudden engine failure while driving her MINI COOPER, leading to a costly repair estimate of 17,000 yuan due to a damaged engine control module [1][2]. - The vehicle, purchased for 300,000 yuan, had only been driven 30,000 kilometers over five years, raising concerns about the vehicle's safety and quality [2][3]. Group 2: Manufacturer and Dealer Response - The dealership maintained that the vehicle was out of warranty, thus the repair costs were the consumer's responsibility, despite acknowledging the engine issue [4]. - The dealership initially quoted 19,000 yuan for repairs but later reduced it to 17,000 yuan after considering the consumer's situation, while applying for a "goodwill repair" policy to cover part of the costs [4]. Group 3: Consumer Advice - Industry experts suggest consumers consider extending warranties for critical components before the original warranty expires to mitigate repair costs [6]. - Consumers are encouraged to explore brand-specific goodwill repair policies that may offer partial or full coverage for legitimate component failures beyond the warranty period [6]. - It is advised that consumers maintain thorough documentation of purchase contracts, maintenance records, and any related communications to support their claims in case of disputes [7].