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C.H. Robinson deploys a suite of AI agents into Navisphere
Yahoo Financeยท 2025-10-20 11:15
Core Insights - C.H. Robinson has launched its Agentic Supply Chain, integrating advanced artificial intelligence into logistics operations, empowering approximately 30 AI agents with greater responsibilities [1][2] - The new AI agents differ from traditional robotic process automation by being context-aware and capable of continuous self-optimization, enhancing global supply chain efficiency [2] AI Integration and Functionality - The Agentic Supply Chain represents a significant advancement from previous AI initiatives, focusing on automating and optimizing logistics processes [2][3] - C.H. Robinson's Lean AI agents have previously improved operations like pricing and shipment tracking, with the most advanced agent handling over 1.5 million price quotes [3][4] - The Navisphere transportation management system now integrates various AI agents, each with specialized roles, such as managing order bookings and optimizing shipment decisions [5] Operational Improvements - An orders agent collects necessary freight information for booking and optimizes decisions between less-than-truckload (LTL) and truckload options, enhancing cost savings and load efficiency [6] - Another AI agent ensures accurate freight classification under the National Motor Freight Classification (NMFC) system, automating a traditionally complex process and significantly reducing errors and processing time [6]