Braze (NasdaqGS:BRZE) FY Conference December 11, 2025 01:25 PM ET Company ParticipantsIsabelle Winkles - CFOBill Magnuson - Chairman, CEO, President, and Co-founderNone - OperatorNoneHey, welcome to our next session. Glad to have the team from Braze on. Great week for you so far. Can you talk a little bit? You reported very strong numbers. share price move kind of reflected that as well, and even more. Kind of, maybe to bring everyone on the same page, like, talk a little bit about what you saw this quarter ...

Summary of Braze FY Conference Call - September 10, 2025 Company Overview - **Company**: Braze (NasdaqGS:BRZE) - **Industry**: Customer Engagement and Marketing Technology Key Points Data Architecture and Competitive Advantage - Braze emphasizes the importance of data architecture as a competitive advantage in the AI era, focusing on real-time data processing rather than traditional data warehousing [7][12][11] - The company has built a stream processing engine similar to high-frequency trading systems, allowing for real-time updates and actions based on customer engagement data [8][9][10] - Braze processes over 10 trillion data points annually, highlighting its capability to handle massive data flows efficiently [29] Business Momentum and Growth Outlook - Braze has shown an improving growth outlook for margins and profits, with increased productivity in its sales force over the last two quarters [34][36] - The company has improved its renewal processes, leading to lower downsell risks and better customer retention [38][40] - The overall effectiveness of the sales team has increased, contributing to a positive forecast for future performance [41] Replacement Cycle and Market Position - Braze is four years post-IPO and is analyzing changes in enterprise replacement cycles, indicating a shift in customer engagement strategies [7] - The company is focusing on enhancing its international strategy and verticalization to improve efficiency [38] AI and Composable Intelligence - Braze is transitioning to a new framework of context, intelligence, and interaction, leveraging advancements in AI and machine learning [20][21] - The concept of "composable intelligence" is introduced, where models are imbued with brand knowledge and can operate autonomously, enhancing marketing strategies [24][23] - The integration of AI tools aims to improve marketer productivity and customer engagement by automating decision-making processes [22][28] OfferFit and Unit Economics - OfferFit, a new product line, has two SKU types priced between $100,000 and $300,000, targeting enterprises with high-leverage use cases [49][50] - The potential for cross-selling between OfferFit and Braze's existing customer base is significant, with many OfferFit customers not currently using Braze's customer engagement solutions [51] - The decisioning products have higher gross margin potential compared to traditional messaging services, positioning Braze favorably in the market [52] Future Outlook - Braze is excited about upcoming developments in AI-centric customer engagement and plans to share more at the Forge event [53] - The company is focused on enhancing its product portfolio and leveraging AI to drive customer engagement strategies [52][53] Additional Important Insights - The company has made significant investments in first-party data and real-time context understanding, which are crucial for effective customer engagement [29][30] - Braze continues to expand its channel offerings, including new functionalities for messaging platforms like WhatsApp and Kakao [30]

Core Insights - Braze reported a 20% year-over-year revenue increase to $162.1 million for fiscal Q1 2026, with a non-GAAP operating margin improvement of over 900 basis points and a non-GAAP net income of $7 million [1][5] Financial Performance - The company achieved a non-GAAP operating margin of 2%, a significant turnaround from a negative 7% in the prior-year period, and generated free cash flow of $23 million, despite acquisition-related expenses [4][5] - Non-GAAP R&D spending rose by $2 million to $25 million, representing 15% of revenue, while sales and marketing expenses increased by $4 million to $64 million, accounting for 39% of revenue [4] Strategic Developments - Braze acquired OfferFit, an AI decisioning platform, which is expected to contribute approximately $11 million to $12 million in fiscal 2026 revenue, equating to about 2% incremental growth [2][3] - The acquisition enhances Braze's AI product suite and positions the company for increased wallet share capture against competitors [3] Pricing Strategy - The company implemented a new pricing model in May, shifting from data point-based limits to API rate-based usage, which has already shown positive results in sales cycles and customer satisfaction [6][7] - This pricing overhaul is expected to facilitate workload expansion and strengthen Braze's competitive differentiation [8] Future Outlook - For fiscal Q2 2026, management projects revenue between $171 million and $172 million, reflecting an 18% year-over-year growth rate, with a non-GAAP operating margin of approximately 1% [9] - The fiscal 2026 revenue guidance is set at $702 million to $706 million, indicating a 19% growth at the midpoint, with OfferFit contributing an estimated 2% incremental uplift [9]