AI Innovation & Market Impact - OpenAI's ChatGPT's chat interface becoming a hit was a real surprise, indicating a significant shift in AI acceptance and market impact [1] - Microsoft experienced a "surprise jump" in the AI race due to the massive success of ChatGPT [2] Lessons in Leadership & Strategy - Balancing short-term market expectations ("creating magic" every 90 days) with long-term institutional building is a key challenge for the CEO [3] - Delivering results in the present while preparing for the future requires ultimate accountability [3] Product Successes & Failures - Windows is highlighted as Microsoft's biggest hit [1] - Clippy is mentioned as a product that was ahead of its time but ultimately a miss [1][2]

Microsoft's biggest hit, Windows. Biggest miss, Clippy. It was just ahead of its time. It was just ahead of its time.It's back again. Biggest surprise. The biggest surprise was maybe maybe this OpenAI chat GPT having a chat interface become a hit was a real surprise.The concept of a chatbot isn't new. They tried before with Clippy, Cortana, and Tay. the bot that had to be shut down 16 hours after launch.Soon Tay was ranting about Hitler. But Chachi PT was a massive success, giving Microsoft a surprise jump ...