Quarterly Earnings Supplement Q3 2025 Total Subscription Revenue Growth Product Offerings Subscription Segment Trupanion Core North America Other Subscription Products North America PHI Direct Furkin Chewy Aflac Other Subscription Products Europe PetExpert* (Czechia, Slovakia, Belgium, Poland) Smart Paws (Germany, Switzerland) Trupanion (Germany, Switzerland) Other Business Segment Pets Best Veteran Affairs Service Dog Program Legacy Worksite Benefits (Corporate & Veterinary Hospital) *Managing General Agen ...

Financial Performance - Total subscription revenue has grown significantly from $3.1 million in 2010 to $242.2 million in Q2 2025[3] - Free cash flow increased from $3.975 million in Q2 2024 to $12.047 million in Q2 2025[15] - The company estimates an internal rate of return (IRR) of 30% per average subscription pet[12] Subscription Metrics - Total subscription pets enrolled reached 1,066,354 in Q2 2025[10] - Gross new pets enrolled in Q2 2025 were 62,740, with 53,186 from Core Trupanion[10] - Quarterly average revenue per new pet is $73.77[12] Outlook for 2025 - The company projects revenue between $359 million and $365 million for Q3 2025 and between $1.417 billion and $1.434 billion for the full year[17] - Subscription revenue is expected to be between $251 million and $254 million for Q3 2025 and between $983 million and $992 million for the full year[17] - Adjusted operating income is projected to be between $37 million and $40 million for Q3 2025 and between $141 million and $151 million for the full year[17]