Core Viewpoint - The 12th National After-Sales Service Conference was held on December 19, 2025, in Beijing, highlighting the importance of standardized service in the industry [1] Group 1: Company Initiatives - Hengjie Bathroom Group has established a unified service standard for maintenance and repair fees, aiming to make "reassurance" a standardized product [1] - The company has implemented nationwide warranty services and offers extended warranty periods, being the first in the bathroom industry to propose a 6-year warranty for smart toilets and an 8-year warranty for R9 products [1] - Hengjie has achieved uniform service standards across both online and offline platforms [1]

Core Viewpoint - The 12th National After-Sales Service Conference emphasizes the importance of standardizing service quality in the industry, with a focus on customer assurance and long-term service commitments by companies like Hengjie Sanitary Ware Group [3][5][6]. Group 1: Service Standards - Hengjie has taken the lead in the industry by establishing a unified maintenance fee standard [6]. - The company has implemented a nationwide warranty policy, offering extended warranty periods, including a 6-year warranty for smart toilets and an 8-year warranty for R9 products, making it the first in the sanitary ware industry to do so [6]. - Hengjie aims for a unified service standard across all channels, ensuring consistency in both online and offline service experiences [6].