格隆汇2月12日丨彩讯股份(300634.SZ)在投资者互动平台表示，AI 技术与办公场景的深度融合已成为行 业确定性机遇，这也是公司提前 3 年布局智能体技术的核心发力点之一 —— 公司搭建的 Rich AIBox 一 体化平台，其核心能力正迎来规模化落地的关键阶段，与 Anthropic 报告中"智能体协同、安全可控、人 机协同"的行业趋势高度契合，也印证了公司《企业服务 AI 白皮书》"企服 AI 价值 = 安全合规 ×（场景 + 数据 + 模型 + 服务）" 的方法论前瞻性。 公司在智能化办公领域始终坚持"持续投入、务实落地"： 2024 年研发投入同比增长 20.13%，核心聚焦 "Rich AI 全栈服务体系" 优化，目前已形成"主流大模型对 接 + 自研 AI 模块深耕"的技术路径，依托 Rich AIBox 平台构建了智能体低代码管控、多智能体协同、 结构化监督、数据飞轮闭环及安全合规底座等核心能力。 在产品落地层面，公司已完成 RichMail 等核 心办公产品的鸿蒙原生适配，为中国移动等客户的亿级用户产品提供技术支撑；后续将继续遵循白皮 书"从高频刚需场景切入"的路径，拓展多终端场景与行业 ...

Core Viewpoint - The integration of AI technology with office scenarios presents a significant opportunity for the industry, aligning with the company's strategic focus on intelligent agent technology, which has been in development for three years [1] Group 1: Company Strategy and Development - The company has established the Rich AIBox integrated platform, which is entering a critical phase of large-scale implementation, aligning with industry trends of "agent collaboration, safety and control, and human-machine collaboration" as reported by Anthropic [1] - The company's methodology outlined in the "Enterprise Service AI White Paper" emphasizes that "the value of enterprise AI = safety compliance × (scenarios + data + models + services)" [1] - The company is committed to "continuous investment and pragmatic implementation" in the field of intelligent office solutions, with a projected 20.13% year-on-year increase in R&D investment for 2024 [1] Group 2: Technological Focus and Product Development - The core focus is on optimizing the "Rich AI full-stack service system," which has developed a technical path of "mainstream large model integration + self-developed AI module deepening" [1] - Key capabilities built on the Rich AIBox platform include low-code control for intelligent agents, multi-agent collaboration, structured supervision, data feedback loops, and a safety compliance foundation [1] - The company has completed the HarmonyOS native adaptation of core office products like RichMail, providing technical support for products with hundreds of millions of users, such as those for China Mobile [1] Group 3: Future Plans and Market Approach - The company plans to continue following the white paper's approach of "entering from high-frequency essential scenarios" to expand multi-terminal scenarios and industry-specific solutions [1] - The goal is to integrate intelligent agent technology into core scenarios such as collaborative office and knowledge management [1] - The company will maintain compliance in operations, focusing on technological R&D and product innovation, with the Rich AIBox platform at the core to continuously convert intelligent agent capabilities into perceivable business value for clients [1]