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H&R Block(HRB) - 2026 Q1 - Earnings Call Transcript
2025-11-06 22:30
Financial Data and Key Metrics Changes - The company achieved a revenue growth of 5% in the first quarter, generating $204 million in total revenue, an increase of $10 million over the prior year [6][10] - EBITDA improved by 9.4% compared to the prior year, with a first quarter EBITDA loss of $170 million, an improvement of $18 million [6][8] - The effective tax rate decreased to 23.6% from 26.2% in the prior year, contributing to a net loss from continuing operations of $165 million, representing a 3.5% improvement [8][10] - Approximately $455 million was returned to shareholders through dividends and share repurchases, bringing the cumulative total of capital return since 2016 to nearly $5 billion [9][10] Business Line Data and Key Metrics Changes - The U.S. assisted business saw higher volumes and net average charges, contributing to the overall revenue growth [6][7] - WAVE continued to experience double-digit growth, particularly in its high-margin subscription product, Pro Tier [6][7] Market Data and Key Metrics Changes - The U.S. consumer tax preparation total addressable market (TAM) is estimated between $20 billion and $25 billion, while the small business TAM is over $100 billion [12][13] - The market is split roughly 55% assisted and 45% DIY, with assisted services projected to gain further market share in 2026 [16] Company Strategy and Development Direction - The company plans to focus on more complex paid filers who demonstrate stronger loyalty and value additional services [13][14] - Investments will continue in improving customer experience and innovating products, such as the Second Look offering and Spruce for financial wellness [14][15] - The company aims to leverage technology and AI to enhance customer experience and operational efficiency [15][34] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming tax season, with no indications of a late start despite potential complexities from new tax legislation [30][31] - The company remains cautiously optimistic about the impact of the new tax bill, expecting it to serve as a tailwind for the assisted business [31][32] - The leadership transition is seen as smooth, with a strong belief in the company's potential for long-term value creation [18] Other Important Information - The company reported a disciplined approach to capital allocation, including a 12% increase in dividends announced in August [9][10] - The leadership team is aligned on key themes for future growth, emphasizing the importance of meeting customer needs through various channels [15][17] Q&A Session Summary Question: Changes in marketing and operations in Assisted to stem share losses - Management highlighted investments in the Second Look service and AI to improve productivity and client outcomes [22][23] Question: Pricing strategy in DIY and its impact on margins and market share - The pricing strategy remains consistent with prior years, expecting low single-digit price increases across both channels [24] Question: Anticipated complexity from the new tax bill and government shutdown impact - Management indicated no expected delays for the tax season and expressed optimism about the new tax bill serving as a tailwind [30][31] Question: AI differentiation and addressing threats - AI is viewed as an opportunity to enhance client experiences and optimize operations, with ongoing developments in AI Tax Assist [34] Question: Marketing to free customers versus those likely to pay - The focus is on understanding consumer cohorts to effectively reach those likely to convert to paying clients [35][36]
H&R Block(HRB) - 2026 Q1 - Earnings Call Presentation
2025-11-06 21:30
H&R BLOCK Jessica Hazel Vice President, Investor Relations H&R BLOCK Safe Harbor Statement 3 H&R BLOCK Safe Harbor Statement 4 H&R BLOCK Jeff Jones H&R BLOCK ▪ Teams are finalizing tax season plans and applying key learnings from last year 6 ▪ Marketing: Strengthen messaging, personalize experiences, and optimize funnel 1 ▪ Retail & DIY: Enhance client experience, remove friction and boost conversion from marketing demand ▪ Key Products: Deliver value and differentiation with Second Look, AI Tax Assist, Tax ...
H&R Block Reports Fiscal 2026 First Quarter Results and Reaffirms Fiscal 2026 Outlook
Globenewswire· 2025-11-06 21:05
Core Insights - H&R Block, Inc. reported a strong start to fiscal 2026 with a 5.0% increase in revenue compared to the previous year, totaling $203.6 million [4][3] - The company returned $455 million to shareholders through dividends and share repurchases, reaffirming its commitment to delivering shareholder value [3][6] - The leadership transition to Curtis Campbell is expected to support the company's ongoing transformation and future performance [2] Financial Performance - Total revenue for the first quarter was $203.6 million, an increase of $9.7 million or 5.0% year-over-year, driven by higher net average charges and increased volume in the Assisted category [4][3] - Operating expenses decreased by $11.6 million or 2.7% to $410.6 million, primarily due to lower legal fees and settlements [5] - The net loss from continuing operations improved by $6.1 million or 3.5% to ($165.4) million, with loss per share from continuing operations increasing by 2.4% to ($1.26) [5][19] Capital Allocation - The company repurchased and retired 7.9 million shares at an aggregate price of $400 million, or $50.90 per share, during the first quarter [7] - Since 2016, H&R Block has returned nearly $5.0 billion to shareholders through dividends and share repurchases, buying back 47% of its shares outstanding [6] Fiscal Year 2026 Outlook - H&R Block expects revenue to be in the range of $3.875 to $3.895 billion and EBITDA to be between $1.015 billion and $1.035 billion for fiscal 2026 [8][14] - The company plans to pay a quarterly cash dividend of $0.42 per share on January 6, 2026, to shareholders of record as of December 4, 2025 [7]
Apply for an H&R Block Emerald Advance® Loan: Up to $1,500 for End of Year Expenses
Globenewswire· 2025-10-29 12:30
The fixed-rate loan is available now through December 31, with enhanced features and flexible repayment optionsKANSAS CITY, Miss., Oct. 29, 2025 (GLOBE NEWSWIRE) -- H&R Block (NYSE: HRB) today announced the 2025 application period for the Emerald Advance® Loan1, a fixed-rate short-term loan ranging from $350 to $1,500, available November 3 through December 31, 2025. “The goal is to reduce financial stress and bring more joy to the season, and the loan application process is convenient and accessible,” said ...
H&R Block to Release Fiscal 2026 First Quarter Results on November 6, 2025
Globenewswire· 2025-10-23 20:15
Core Insights - H&R Block, Inc. will report its fiscal 2026 first quarter results on November 6, 2025, after the market closes [1] - A conference call for analysts and investors will take place on the same day at 4:30 p.m. Eastern time to discuss the results and provide a business update [2] - The conference call will be available via webcast for media and the public, with a replay accessible for 90 days after the event [3] Company Overview - H&R Block, Inc. offers global tax preparation services, financial products, and small-business solutions, combining digital innovation with human expertise [4] - The company aims to assist clients in achieving optimal outcomes during tax season and improving their financial management through its mobile banking app, Spruce [4] - H&R Block supports small-business owners with services such as bookkeeping, payroll, advisory, and payment processing through its Block Advisors and Wave platforms [4]
Spruce Launches Saving Surge Sweepstakes Encouraging Customers to Build Better Financial Habits and Awarding Nearly $5,000 in Total Prizes
Globenewswire· 2025-09-04 13:30
Core Insights - Spruce, a mobile banking app by H&R Block, launched the Saving Surge Sweepstakes to promote financial health among Americans, offering nearly $5,000 in prizes over six months [1][2] - The initiative aims to address the financial vulnerability of 70% of Americans, providing tools for effective money management [2][5] - Participants can earn entries by engaging in saving behaviors, with monthly prizes awarded to encourage consistent saving habits [3][4] Initiative Details - The Saving Surge Sweepstakes runs from September 1, 2025, to February 28, 2026, allowing Spruce customers to earn up to five entries each month through actions like auto-transfers and $10 deposits [3][10] - Monthly winners will receive direct deposits into their Spruce Savings Account, with one winner receiving $500 and three others receiving $100 [3][8] Financial Tools and Features - Spruce offers features such as a Watchlist Budget Tracker and high-yield savings accounts with a 3.50% APY, designed to reinforce positive financial behaviors [4][11] - The collaboration with Commonwealth aims to enhance financial security for vulnerable populations, leveraging Spruce's tools to make saving engaging and rewarding [5][14] Organizational Background - H&R Block provides tax preparation services and financial products, integrating digital innovation with personal expertise through the Spruce app [12] - Commonwealth is a nonprofit focused on building financial security for low- to moderate-income individuals, having helped over 2 million people save nearly $8 billion [14] - BlackRock's Emergency Savings Initiative supports the movement by promoting savings strategies for low- to moderate-income individuals [15]
H&R Block Reports Fiscal 2025 Results and Provides Fiscal 2026 Outlook
Globenewswire· 2025-08-12 20:05
Core Insights - H&R Block reported a revenue growth of 4.2% for fiscal 2025, reaching a total revenue of $3.8 billion, driven by increased net average charge and higher company-owned return volumes [4][23] - The company returned $600 million to shareholders through dividends and share repurchases, with a 12% increase in quarterly dividends [1][10] - Earnings per share from continuing operations rose by 6.8% to $4.42, while adjusted earnings per share increased by 5.7% to $4.66 [6][28] Financial Performance - Total operating expenses increased by 4.6% to $2.9 billion, primarily due to higher compensation, marketing, and technology costs [5][23] - Net income from continuing operations grew by 1.9% to $609.5 million [5][23] - The company repurchased approximately 6.5 million shares, representing 4.7% of shares outstanding, at an aggregate price of $400.1 million [10][22] Capital Allocation - H&R Block has consistently paid quarterly dividends since going public in 1962, returning over $4.5 billion to shareholders since 2016 [9][10] - The Board of Directors announced an increase in the quarterly dividend to $0.42 per share, marking eight consecutive annual increases [10][22] Strategic Outlook - The company aims to enhance client engagement, expand its small business reach, and leverage technology and AI for improved efficiencies [3][4] - For fiscal year 2026, H&R Block expects revenue in the range of $3.875 to $3.895 billion and adjusted diluted earnings per share between $4.85 and $5.00 [16][10]
H&R Block, Inc. Announces Leadership Succession Plan
Globenewswire· 2025-08-11 20:30
Core Insights - Jeffrey J. Jones II will retire as President and CEO of H&R Block on December 31, 2025, and will remain on the Board until then, transitioning to a Strategic Advisor role until September 2026 [1][6] - Curtis Campbell, currently President of Global Consumer Tax and Chief Product Officer, will succeed Jones as CEO starting January 1, 2026 [1][5] Company Performance and Leadership - Under Jones' leadership since 2017, H&R Block has introduced innovative strategies such as Upfront Transparent Pricing and AI Tax Assist, contributing to significant brand growth and relevance [2][3] - The company increased its quarterly dividend by approximately 70% and repurchased about 40% of its shares, returning over $4.0 billion in capital to shareholders [2] - During Jones' tenure, H&R Block's stock price rose by 123%, and its market capitalization increased from $5.5 billion to $7.4 billion [2] Succession Planning - Campbell's appointment as CEO-elect follows a comprehensive succession-planning process, receiving unanimous support from the Board of Directors [5][6] - Jones expressed confidence in Campbell's ability to continue the company's transformation and sustainable revenue growth [4][5] Community Engagement and Culture - Jones initiated community impact programs such as Make Every Block Better and Fund Her Future, enhancing the company's commitment to community connections and support for small businesses [3] - H&R Block has been recognized for its high associate engagement and was featured in a Harvard Business School case study for its transformation efforts [3] Curtis Campbell's Background - Campbell has extensive experience in the tax industry, having held executive roles at Capital One, Intuit, and Amazon Web Services, and previously served as President and CEO of TaxAct [9][8] - He joined H&R Block in May 2024 and has been leading customer-centric strategies and product management excellence [8]
H&R Block Welcomes New Senior Leadership
Globenewswire· 2025-08-07 13:25
Core Insights - H&R Block has appointed Jason Lenhart as Senior Vice President and Chief Technology Officer, and Monika Mehrotra as Senior Vice President, Operations & Technology, to enhance its transformation and financial services [1][2]. Leadership Appointments - Jason Lenhart will lead engineering teams to develop scalable, product-driven solutions, leveraging his previous experience at JetBlue where he oversaw software development [2]. - Monika Mehrotra will manage financial products operations, fraud prevention, and global systems, bringing her experience from TransUnion to drive efficiency and innovation [4]. Educational Background - Jason Lenhart holds a Bachelor of Science in Mechanical Engineering from the University of Tennessee, Knoxville, and a Master of Science in Computer Science from Drexel University [3]. - Monika Mehrotra has a Bachelor of Technology in Computer Science from the Institute of Engineering and Technology in India and an MBA in Finance from the University of Chicago Booth School of Business [5]. Company Overview - H&R Block provides global tax preparation services, financial products, and small-business solutions, combining digital innovation with human expertise [7].
AI Tax Assist Enhances HRB's Client Experience, Low Liquidity Ails
ZACKS· 2025-05-30 16:51
Company Performance - H&R Block, Inc. (HRB) stock has gained 17.5% over the past year, outperforming the industry's 32% decline and the Zacks S&P 500 composite's 13.2% growth [1] - In the third quarter of fiscal 2025, H&R Block reported adjusted earnings of $5.38 per share, beating the Zacks Consensus Estimate by 5.1% and increasing 8.9% year-over-year [2] - Total revenues for the same quarter were $2.28 billion, slightly exceeding the Zacks Consensus Estimate by 1.4% and reflecting a 4.2% year-over-year increase [2] Revenue Growth Drivers - The growth in assisted tax preparation revenue is attributed to a surge in net average charges and higher company-owned tax return volumes [3] - The contribution of the assisted tax preparation segment to total revenue has increased from approximately 60% in fiscal year 2022 to 63% in fiscal year 2024, with revenue rates rising by 3.5% and 5% in fiscal 2023 and 2024, respectively [3] Mobile Banking Platform - H&R Block's mobile banking platform, Spruce, has nearly 476,000 sign-ups and is approaching $1 billion in customer deposits as of June 2024 [4] - Close to 50% of fiscal 2024 deposits came from non-tax sources, indicating strong trends in the first quarter of fiscal 2025 [4] Technological Innovations - The incorporation of AI Tax Assist, a generative AI-powered technology, has boosted DIY tax preparation revenues, contributing nearly $350 million, or about 10% of total revenue, with an 11% increase from the previous year [5] - Collaboration with OpenAI is expected to enhance AI Tax Assist, attracting more customers and further boosting revenue [5] Competitive Landscape - The company operates in a highly competitive industry, necessitating continuous innovation and differentiation while managing costs effectively [6] - The need for investment in technology and talent to maintain a competitive edge complicates the balance between growth and profitability [6] Liquidity Position - H&R Block's current ratio at the end of the third quarter of fiscal 2025 was 0.78, lower than the industry's 0.92, indicating a decline of 30.8% from the previous year due to increased current debt [7] - A current ratio below 1 signals inefficiency in meeting short-term obligations [7]