Core Insights - SoftServe has established a dedicated Business Unit (BU) for Amazon Web Services (AWS) to assist enterprises in overcoming challenges related to cloud adoption and modernization [1][2] - The new BU aims to streamline the modernization process, reducing timelines from years to months and enabling clients to achieve up to five times faster time-to-market for new features and services while cutting cloud infrastructure costs by as much as 30% [2][4] Company Strategy - The AWS BU is designed to help clients transition from mere migration to comprehensive infrastructure and application modernization, positioning modernization as a strategic advantage [3][5] - SoftServe's approach includes leveraging AWS-native services and proprietary solutions like the Adaptive Modernization Platform (SAMP) and AI-Driven Enhanced Engineering with Q (AIDEEQ) to enhance efficiency and results [3][4] Market Position - The cloud market presents a significant opportunity, valued at over $3 trillion, with many organizations yet to fully capitalize on its benefits [3] - SoftServe is recognized as an AWS Premier Tier Services Partner, holding 12 AWS competencies and six industry competencies across various sectors including financial services, healthcare, and manufacturing [5] Event Participation - SoftServe will showcase its new AWS BU at the AWS re:Invent 2025 event in Las Vegas, scheduled for December 1-5 [6]

Core Insights - Amazon is gaining momentum and is likely to join the $3 trillion market cap club with only a 12% gain needed next year [2] Group 1: AWS Performance - Amazon Web Services (AWS) has shown a 20% year-over-year increase in sales for Q3 2025, indicating a recovery and growth in its cloud services [4] - AWS controls approximately 30% of the global cloud services market, maintaining a significant lead over competitors [4] - The sales growth acceleration is notable given the wider base, suggesting that clients perceive AWS as offering more value than its rivals [4] Group 2: AI Developments - AWS is central to Amazon's AI initiatives, providing a platform for clients to develop various AI applications [5] - Recent AI updates include SageMaker for custom large-language models, Bedrock for utilizing other LLMs, and new tools like AgentCore and Kiro [6][7] - The AI business is projected to have a run rate of $132 billion, contributing significantly to Amazon's overall revenue [8] Group 3: E-commerce Enhancements - E-commerce remains a core revenue driver for Amazon, generating $110 billion in revenue in Q3, accounting for nearly two-thirds of total revenue [10] - Amazon is enhancing its product selection and delivery speed, with a 14% increase in available products year-over-year [11] - The company has expanded same-day grocery delivery to 1,000 locations, with plans to reach 2,300 by year-end, improving customer loyalty and satisfaction [12]

Financial Data and Key Metrics Changes - The company reported revenue of $180.2 billion for Q3 2025, representing a 12% year-over-year increase, excluding foreign exchange impacts [5][22] - Operating income was $17.4 billion, which would have exceeded $21 billion without two special expenses totaling $4.3 billion [5][23] - Trailing 12-month free cash flow stood at $14.8 billion [5] Business Line Data and Key Metrics Changes - AWS revenue grew by 20.2% year-over-year, marking the largest growth rate in 11 quarters, with an annualized revenue run rate of $132 billion [5][29] - North America segment revenue reached $106.3 billion, an 11% increase year-over-year, while the International segment revenue was $40.9 billion, up 10% year-over-year [23] - Advertising revenue was $17.6 billion, growing 22% year-over-year [18][28] Market Data and Key Metrics Changes - The backlog for AWS grew to $200 billion by the end of Q3, not including several unannounced deals in October [6] - Worldwide paid units increased by 11% year-over-year, indicating strong customer engagement [24] Company Strategy and Development Direction - The company is focused on expanding its AWS capabilities, particularly in AI and core services, and plans to double its overall capacity by the end of 2027 [33][14] - The company is committed to enhancing its grocery business through innovations like same-day delivery for perishables, which has significantly increased customer engagement [15][45] - The company is investing over $4 billion to expand its rural delivery network, aiming to improve service in underserved areas [17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth of AWS and the demand for AI services, highlighting the importance of Trainium chips for future scalability [5][35] - The company anticipates continued strong performance in the advertising sector, driven by its full-funnel advertising approach [58] - Management emphasized the need for a lean organizational structure to maintain agility and innovation in a rapidly changing market [46] Other Important Information - The company has made significant investments in robotics and automation, with over a million robots in its fulfillment network, aimed at improving efficiency and safety [48] - The company is exploring agentic commerce, which could enhance the online shopping experience through AI-driven solutions [50][52] Q&A Session Summary Question: AWS capacity levels and Trainium demand - Management indicated that AWS has added significant capacity, with 3.8 gigawatts in the last year and expects to double capacity by 2027, with strong demand for Trainium chips [33][35] Question: Trainium positioning versus third-party chips - Management acknowledged the importance of multiple chip options and highlighted the strong performance of Trainium, which is 30-40% more price-efficient than competitors [37][38] Question: Grocery business and same-day delivery - Management reported over $100 billion in gross merchandising sales in the grocery sector and emphasized the success of same-day delivery for perishables [42][45] Question: Future headcount and AI efficiencies - Management clarified that recent headcount changes were not primarily driven by financial or AI considerations but aimed at improving organizational efficiency and decision-making [46] Question: Robotics and automation investment - Management confirmed ongoing investments in robotics to enhance productivity and safety within fulfillment operations [48] Question: Agentic commerce and customer experience - Management expressed excitement about the potential of agentic commerce to improve online shopping experiences and indicated ongoing efforts to enhance customer interactions [50][52]