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CareCloud, Inc. (CCLD) Discusses AI-Powered Front Desk Solutions for Modernizing Patient Phone Access in Healthcare Transcript
Seeking Alpha· 2025-12-17 23:19
Core Insights - The traditional front desk model in healthcare is deemed unsustainable, prompting the need for innovative solutions like AI voice agents [3] - CareCloud is introducing stratusAI Desk Agent, an AI-powered front desk solution aimed at modernizing patient phone access [2] Company Overview - CareCloud is led by Co-CEO Hadi Chaudhry, along with key leaders Aman Haq and Maaz Siddiqui, focusing on AI initiatives and product growth [1] AI Initiatives - Aman Haq has over 5 years of experience in AI-driven product development, previously working at Microsoft as a Senior Product Manager [2] - The company emphasizes the importance of AI in enhancing customer engagement and operational workflows within healthcare [5]
CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access
Globenewswire· 2025-12-15 13:00
SOMERSET, N.J., Dec. 15, 2025 (GLOBE NEWSWIRE) -- CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (“CareCloud” or the “Company”), a leading provider of AI-driven healthcare technology solutions for medical practices and health systems nationwide, today announced the full launch of stratusAI Desk Agent™, an agentic AI phone receptionist designed to modernize and automate patient phone interactions. stratusAI Desk Agent brings advanced conversational AI directly into the call center workflow, eliminating hold times and ...