Financial Data and Key Metrics Changes - Subscription ARR reached $1.35 billion, growing 34% year over year [5][24] - Net new subscription ARR reached a record $94 million [5][24] - Subscription revenue was $336 million, growing 52% year over year [5][26] - Total revenue was $350 million, up 48% [26] - Free cash flow was $77 million, compared to $16 million in the same quarter last year [29] Business Line Data and Key Metrics Changes - Subscription NRR remained above 120% [5][25] - Customers with $100K or more in subscription ARR reached 2,638, growing 27% year over year [6][25] - The identity resilience platform achieved about $20 million in subscription ARR, with significant growth in the number of identity customers [15][81] Market Data and Key Metrics Changes - Revenue from the Americas grew 51% to $256 million [26] - Revenue from outside the Americas grew 41% to $94 million [26] - Cloud ARR reached $1.17 billion, up 53% [24] Company Strategy and Development Direction - The company aims to lead in the security and AI operations space, focusing on cyber resilience and AI transformation [7][9] - Rubrik's strategy includes expanding its product offerings in data protection, identity resilience, and AI operations [10][18] - The company is investing in R&D and go-to-market strategies to enhance its offerings and market penetration [30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strong demand for cyber resilience solutions and the growth potential in the AI sector [23][30] - The company anticipates continued strong performance and is raising its outlook for the fourth quarter and full year [23][31] Other Important Information - The company has launched Rubrik Agent Cloud, a new product suite for managing AI agents [18][21] - The integration with Microsoft Copilot Studio and Amazon Bedrock is expected to enhance the capabilities of Rubrik Agent Cloud [21][68] Q&A Session Summary Question: How additive can identity be to an average data protection deal? - Identity is completely additive to the deal, serving as a net new buyer for Rubrik, particularly in the CISO organization [37][38] Question: What is driving the acceleration in legacy replacement bookings? - The acceleration is driven by the need for modernization ahead of AI and the recognition of the risks posed by cyber attacks [46] Question: How is the platform expansion influencing sales strategy? - The strategy remains focused on being a true platform company, making it easier for customers to adopt and consume Rubrik products [53][54] Question: How is Rubrik positioned to capture the AI agent opportunity? - Rubrik is well-positioned due to its focus on data, identity, and business applications, providing a complete agentic operations platform [59][60] Question: What is the monetization strategy for Rubrik Agent Cloud? - Rubrik Agent Cloud is a separate product suite, and customer feedback has been strong during its beta phase [70]

Financial Data and Key Metrics Changes - Revenue for Q1 Fiscal 2026 was $342.1 million, representing a 7.3% year-over-year increase, exceeding expectations [5][17] - Adjusted EBITDA was $13.4 million, or 3.9% of revenue, outperforming expectations [17] - Average order value (AOV) rose 9.6% year-over-year, marking the ninth consecutive quarter of AOV growth [17][18] - Revenue per active client (RPAC) reached $559, up 5.3% year-over-year, indicating increased client engagement [17][18] - Gross margin was 43.6%, consistent with the FY26 range of 43%-44% [18] Business Line Data and Key Metrics Changes - Women's business saw a 19% year-over-year growth in key seasonal categories such as sweaters and coats [8] - Men's business delivered double-digit revenue growth, with fleece and outerwear growing 57% combined [9] - Non-apparel categories are contributing to growth, capturing a greater share of client spending [8][10] Market Data and Key Metrics Changes - The company's 7.3% revenue growth significantly outpaced the broader U.S. apparel market's estimated 1% growth [8] - Active clients reached 2.3 million, marking the sixth consecutive quarter of improvement in year-over-year growth rates [10][18] Company Strategy and Development Direction - The company is focused on enhancing client engagement through AI technology and personalized shopping experiences [5][12] - Strategic expansion into non-apparel categories aims to capture a larger share of client spending [8][10] - The introduction of family accounts and gifting options is expected to drive further engagement and sales [33] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in continued growth, citing strong demand and positive trends in client engagement [19][22] - The company anticipates some headwinds in the latter half of the year due to consumer confidence and inflation impacts [20] - Full-year revenue guidance has been raised to between $1.32 and $1.35 billion [19] Other Important Information - The company ended Q1 with $244.2 million in cash and short-term investments, with no debt [18] - Inventory increased by 18.8% year-over-year to $141.5 million, reflecting investments in larger Fix offerings [18] Q&A Session Summary Question: Insights on new customer behavior and stickiness - Management noted nine consecutive quarters of improving lifetime value (LTV) for new clients, with increased engagement and spending from re-engaged clients [25][26] Question: Market share gains and gifting performance - Market share gains are attributed to delivering a personalized shopping experience, with gifting becoming more significant due to family accounts [29][33] Question: Early adoption of consumer-facing AI tools - Early adoption of Stitch Fix Vision has exceeded expectations, with clients engaging in various ways, including sharing on social media [39][40] Question: Gross margin performance and expectations - The decline in gross margin is attributed to transportation costs, investments in lower-margin categories, and tariffs, with expectations for Q2 margins to remain stable [43][45] Question: Opportunities with different brands and active client demographics - The company is attracting brands by providing a personalized experience, leading to improved average order values and client LTV [51][53]

Financial Data and Key Metrics Changes - Total revenue for Q3 was $818 million, representing an 8% year-over-year increase, while billings reached $829 million, up 10% year-over-year [6][18] - Non-GAAP operating margin was 31%, with free cash flow growing 25% year-over-year to $263 million, reflecting a 32% margin [7][26] - Non-GAAP diluted EPS for Q3 was $1.01, up from $0.90 last year, while GAAP diluted EPS was $0.40 compared to $0.30 last year [28] Business Line Data and Key Metrics Changes - The Intelligent Agreement Management (IAM) platform saw significant growth, with over 25,000 paying customers by the end of Q3, up from more than 10,000 in April [8][24] - Dollar net retention improved to 102%, up from 100% in the prior year, indicating strong customer engagement and usage [24] - The eSignature business also performed well, with utilization rates at multi-year highs and consistent positive growth in envelopes sent [9][56] Market Data and Key Metrics Changes - International revenue reached approximately 30% of total revenue for the first time, growing 14% year-over-year [10][25] - The number of customers spending over $300,000 annually grew 8% year-over-year, marking the highest quarterly growth in over two years [25] - The IAM platform is expected to contribute a low double-digit percentage share of the subscription revenue by the end of Q4 [24] Company Strategy and Development Direction - The company aims for sustainable, profitable double-digit growth, focusing on operational efficiency and innovation in the IAM platform [7][17] - Strategic initiatives include enhancing go-to-market motions, expanding international presence, and deepening solution selling across customer segments [10][11] - The company plans to transition to reporting annual recurring revenue (ARR) and will no longer report billings starting in fiscal 2027, aiming for better transparency in growth metrics [20][22] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the early retention rates of IAM customers and the potential for increased eSignature usage post-IAM adoption [8][40] - The company highlighted the importance of trust in AI solutions, noting that 70% of professionals prefer dedicated enterprise contract AI solutions over general-purpose models [16] - Management acknowledged the challenges of year-over-year comparisons due to elevated early renewal activity in the previous fiscal year but remains confident in the business's resilience [19][30] Other Important Information - The company achieved FedRAMP moderate and GovRAMP authorization for IAM, enhancing its credibility in the market [16] - The company repurchased $215 million in shares during Q3, marking the largest quarterly buyback in its history [27] - The IAM platform is positioned as a foundational capability for future growth, with plans for further integration and feature enhancements [45][92] Q&A Session Summary Question: Transition to ARR and its impact - Management indicated that while ARR is not yet disclosed, the trajectory of billings growth serves as a good proxy for business performance moving forward [36][37] Question: Early renewal cohorts and expansion - Management noted that early renewal cohorts are showing strong retention rates, with larger companies likely to expand their IAM deployments over time [39][40] Question: Navigator product and future monetization - The Navigator product is integral to the IAM platform, providing foundational capabilities that enhance overall value without being monetized separately [44][45] Question: Billings growth and subscription revenue guidance - Management explained that the guidance for Q4 reflects a deceleration from Q3 due to prior early renewals and strong growth in the previous year [48][49] Question: Envelopes sent and utilization rates - Management confirmed consistent year-over-year growth in envelopes sent, with utilization rates indicating customers are using more of what they paid for, suggesting future upsell opportunities [52][54] Question: AI contract agents and their impact - Management anticipates that while AI contract agents will not significantly impact financial momentum in the near term, they are strategically important for future growth [85][86] Question: Go-to-market strategy for IAM - Management highlighted the importance of expanding into procurement and HR departments, with a focus on integrated end-to-end workflows for future growth [91][92]

Financial Data and Key Metrics Changes - Consolidated revenues increased by 4.6% year over year, reaching a record of $1.065 billion, with organic growth of 3.4% [9][19] - Non-GAAP earnings per share (EPS) grew by 11% to $1.15, marking the eighth consecutive quarter of beating consensus earnings expectations [7][19] - Free cash flow for Q4 was reported at $150 million, exceeding expectations, with a target of over $2.2 billion in free cash flow from fiscal 2026 to 2028 [7][23] Business Line Data and Key Metrics Changes - CooperVision reported revenue of $710 million, up 4.9% year over year, with organic growth of 3.2% [10][19] - CooperSurgical achieved quarterly revenue of $356 million, up 4% or 3.9% organically, driven by solid execution [14][19] - MyDay lenses showed strong growth, particularly in toric and multifocal categories, while clariti lenses experienced a decline of approximately 2% [10][28] Market Data and Key Metrics Changes - The Americas region grew by 5%, driven by daily silicone hydrogel lenses, while EMEA grew by 3% [11] - Asia-Pacific remained flat, with a significant 28% decline in China attributed to weakness in low-margin e-commerce channels [11][50] - The overall contact lens market is trending towards premium offerings, benefiting the MyDay portfolio [10][11] Company Strategy and Development Direction - The company is focused on consistent market share gains for CooperVision, with an emphasis on the MyDay Premium Daily Silicone Hydrogel Lens portfolio [6][9] - A strategic review has been initiated to explore opportunities for unlocking long-term shareholder value, including potential separation of business units [9][38][79] - The board has authorized an increase in the share repurchase plan to $2 billion, reinforcing the commitment to returning capital to shareholders [8][20] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about fiscal 2026, expecting strong revenue growth driven by MyDay sales and new private label contracts [17][53] - The company anticipates a conservative approach to guidance, particularly in the fertility segment, while remaining optimistic about long-term growth in that market [15][56] - Management highlighted the importance of maintaining fiscal responsibility and not chasing revenues at all costs, particularly in challenging markets like China [50][51] Other Important Information - The company has successfully remediated material weaknesses related to IT controls from fiscal 2024 [24] - Significant cost savings from recent reorganization efforts are expected to enhance profitability and cash flow [20][23] Q&A Session Summary Question: Clariti product line performance - Clariti was down a couple of percent this quarter, approaching $400 million in annualized revenue, with ongoing efforts to reposition the product [27][28] Question: Strategic review timeline and thoughts on separation - A strategic review is underway, with updates expected in the next earnings call, and management's position on potential separation remains unchanged [37][38][41] Question: Market growth assumptions for 2026 - The market is expected to grow at 4%-5%, with pricing power anticipated to remain stable [43][45] Question: Asia-Pacific market dynamics - Asia-Pacific faced challenges due to low-margin e-commerce channels, but management expects less detriment in fiscal 2026 [49][50] Question: Free cash flow outlook - The increase in free cash flow is driven by consistent performance and reduced capital expenditures, with expectations of over $2.2 billion in free cash flow from fiscal 2026 to 2028 [56][59] Question: Product pipeline and innovation - The company is excited about upcoming product launches, including MyDay and MiSight, which are expected to drive growth [90][91]

Financial Data and Key Metrics Changes - The company reported third-quarter revenues of $251 million, a slight decrease of 2% compared to $257 million in the same quarter of fiscal 2025, primarily due to project completions [7][18] - Gross profit for the third quarter was approximately $46.9 million, with a gross margin of 18.7%, up from 17.2% in the prior year [8][19] - Net income for the third quarter was $30.7 million, or $2.17 per diluted share, compared to $28 million, or $2 per diluted share, for the same quarter last year [21] - Year-to-date revenues increased by 6% to $682.6 million compared to $641.7 million for the prior year period [22] Business Line Data and Key Metrics Changes - Power Industry Services segment revenues decreased by 8% to $196 million, representing 78% of total revenues [10] - Industrial Construction Services segment revenues increased by 19% to $49 million, contributing 20% of consolidated revenues [11] - Telecommunications Infrastructure Services segment revenues grew by 76% to $6.3 million, contributing 2% of total revenues [11] Market Data and Key Metrics Changes - The company has a record backlog of approximately $3 billion, which includes significant projects in both thermal and renewable energy sectors [4][14] - The backlog is comprised of approximately 79% natural gas projects and 16% renewable projects, indicating a strong demand for new natural gas facilities [13] Company Strategy and Development Direction - The company aims to leverage its core competencies to capitalize on existing and emerging market opportunities while maintaining disciplined risk management [28] - There is a focus on expanding capabilities in the construction of energy infrastructure, particularly large combined cycle natural gas plants [27][29] - The company is committed to returning capital to shareholders, having raised its quarterly dividend to $0.50, marking the third consecutive increase [9][26] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the demand environment, driven by the electrification of everything and the aging of existing power plants [5][12] - The company anticipates adding a handful of projects over the next 12 to 24 months, although the timing of new projects is uncertain [43] - Management highlighted the competitive landscape, noting that only a few companies can execute large, complex combined cycle projects [46][47] Other Important Information - The company has no debt and reported $727 million in cash and investments, with net liquidity of $377 million [9][24] - The company has returned approximately $109.6 million to shareholders since initiating its share buyback program in November 2021 [26] Q&A Session Summary Question: Insights on margins moving forward - Management has not disclosed specific pricing on gas projects but maintains a flexible pricing model based on market conditions [34] Question: Sustainable gross margin targets - Management remains conservative with guidance but has exceeded previous benchmarks, currently at 18.8% [35][36] Question: Labor challenges with multiple projects - Management acknowledged labor challenges and emphasized the importance of skilled labor across projects [37] Question: Pipeline cadence and future project additions - Management expects to add a handful of jobs over the next 12 to 24 months but cannot predict exact timing [42][43] Question: Changes in the competitive environment - Management noted that competition for large complex projects has decreased, with only a few companies capable of executing such projects [46][47] Question: Project selection criteria - Management emphasized the importance of contract terms and the flexibility to work with various customers [55][56] Question: Size of future projects - Management indicated that future projects are likely to be large, with current U.S. jobs averaging over 1 GW each [60][61]

Financial Data and Key Metrics Changes - Net sales for Q2 fiscal 2026 were $124.7 million, a decrease of $5 million or 3.9% compared to the prior year [14] - EBITDA for the quarter was $15 million, indicating solid profitability despite lower sales [5] - Gross margin decreased to 24.3%, down 2.3% year-over-year, primarily due to lower production absorption and tariffs [15] - Net income was $1.9 million, compared to $4.5 million in the prior year, with earnings per share at $0.04 versus $0.10 a year ago [15] Business Line Data and Key Metrics Changes - Handgun unit shipments into the sporting goods channel were down 1.9%, while adjusted sell-through at retail was up 7.7%, indicating market share growth [6] - Long gun shipments into the sporting goods channel declined 5.1%, with NICS down 8.3%, reflecting typical seasonal demand patterns [7] - Overall firearm unit shipments into the sporting goods category were up 3.3%, outperforming the market which was down 2.7% [7] Market Data and Key Metrics Changes - The market for firearms remains healthy and stable, with the company gaining market share during the quarter [6] - Average selling prices (ASPs) increased by 3.5% year-over-year, with handguns at $418 and long guns at $602 [8] - Distributor inventory declined over 5% sequentially and 15% year-over-year, indicating strong sell-through and positioning for future demand [14] Company Strategy and Development Direction - The company continues to focus on innovation-driven growth, disciplined cost management, and maintaining a strong balance sheet [12] - The grand opening of the Smith & Wesson Academy aims to enhance training offerings for law enforcement and consumers, contributing to brand strength [10][11] - The capital allocation strategy remains unchanged, focusing on business investment, financial flexibility, and returning value to stockholders [12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the brand's strength and product assortment, expecting Q3 sales to be 8%-10% higher than Q3 fiscal 2025 [17] - Despite uncertainties regarding macroeconomic conditions, the company anticipates continued healthy cash generation and improved gross margins in Q3 [17][18] - The company expects operating expenses in Q3 to be about 15% higher than in Q2 due to events like the SHOT Show and new product development costs [18] Other Important Information - The company ended the quarter with $27.3 million in cash and investments, and $90 million in borrowings on its line of credit [16] - A quarterly dividend of $0.13 has been authorized, to be paid to stockholders of record on December 18 [17] Q&A Session Summary Question: Input costs and gross margins outlook - Management indicated that tariff impacts may increase in the back half of the year but should not materially affect profitability [20] - Absorption is expected to improve due to increased operating days and reduced inventory levels [22] Question: Operating expenses outlook - Operating expenses are generally consistent year-to-year, with expected increases for the SHOT Show and other activities [23] Question: Q4 outlook - Management is optimistic about Q4, expecting high single-digit to low double-digit growth compared to Q3 [25]

Financial Data and Key Metrics Changes - Third quarter net sales reached $239.1 million, up 7.5% from $222.5 million in the same quarter last year [10] - Comparable sales grew 7.6%, marking the sixth consecutive quarter of positive growth [2][11] - Earnings per share for the quarter was $0.55, significantly above the guidance of $0.29 [3][13] - Gross profit increased to $89.8 million, a 14.7% rise compared to $78.3 million last year, with gross margin improving to 37.6% from 35.2% [11][12] Business Line Data and Key Metrics Changes - North America net sales were $202.8 million, an increase of 8.6% year-over-year, with comparable sales up 10% [10][11] - Women's and hard goods categories saw strong double-digit growth, while men's and accessories experienced low to mid-single digit gains [3][11] - Footwear was the only category with negative comparable sales [11] Market Data and Key Metrics Changes - International net sales, including Europe and Australia, were $36.3 million, up 1.7% year-over-year, with European comparable sales down low single digits but showing improvement [10][12] - North America comparable sales for the 31-day period ended December 2, 2025, increased 7.8%, while international comparable sales increased 2.6% [16] Company Strategy and Development Direction - The company focuses on three strategic priorities: driving revenue growth through customer-focused initiatives, optimizing profitability, and managing volatility while funding strategic expansion [4][8] - The introduction of over 100 new and emerging brands annually has become a significant part of the sales mix, validating the merchandising strategy [5] - The company remains committed to premium pricing and disciplined expense management in international markets, particularly in Europe [7][8] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in closing the year with strong holiday results, despite macroeconomic uncertainties [4][8] - The company anticipates total sales growth of 4% to 6% for the fourth quarter, with comparable sales expected to be in the 2.5% to 4% range [19][20] - Management noted that while North America shows strong momentum, international operations face challenges [21] Other Important Information - The company ended the quarter with $104.5 million in cash and no debt, reflecting a strong financial position [14] - Inventory levels decreased by 3.5% year-over-year, indicating effective inventory management [15] Q&A Session Summary Question: What is driving the strong performance in hard goods? - Management indicated that the strong performance is primarily driven by the Skate category, with improvements seen in North America, Europe, and Australia, marking a reversal of a multi-year negative trend [25][27] Question: What are the comparable sales assumptions for the fourth quarter? - Management expects a slight deceleration in North America compared to November, while anticipating a negative comp in Europe due to anniversary promotional trends [29][32] Question: What is the current penetration of private label products? - Private label penetration is currently just under 31% of total product sales, up approximately 200 basis points year-over-year [42][43] Question: Who is the company taking market share from in North America? - Management believes they are primarily focused on their core customer base, with gains driven by executing on trend and increasing average unit retail [52][56]

Financial Data and Key Metrics Changes - Q3 gross transaction volume (GTV) was $21.7 billion, representing a 22% year-over-year growth [18] - Total revenue for Q3 was $249.2 million, growing 25% year-over-year [19] - Subscription revenue reached $182.8 million, a 26% year-over-year increase [19] - Usage revenue grew 24% year-over-year to $56.8 million, exceeding expectations [19] - Q3 platform gross margin was 80.2%, an improvement of 310 basis points year-over-year [19] - Free cash flow for Q3 was a record $38 million, up from $11 million in the prior year [20] Business Line Data and Key Metrics Changes - Pro products continued to be the largest driver of subscription revenue growth [12] - The introduction of Field Pro and virtual agents across the pro portfolio contributed to growth [13] - The commercial segment saw strong results with the introduction of commercial CRM and construction management capabilities [14] Market Data and Key Metrics Changes - GTV growth was led by the commercial sector, with consistent growth in HVAC and other trades within residential [18] - The customer base is diverse, with GTV insulated from supplier inventory cycles due to its focus on break/fix services [18][71] Company Strategy and Development Direction - The company aims to build the operating system for the trades, focusing on delivering real ROI to customers [5][27] - The MAX program is a key initiative aimed at automating workflows and optimizing revenue for customers [28] - The strategy includes leveraging AI to enhance customer operations and improve profitability [10][29] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth trajectory and the opportunity to democratize AI for the trades [6] - The company is focused on delivering sustainable high ROI to customers in resilient trades [21] - Management noted that the current economic environment remains stable, with job growth and average ticket sizes consistent [50] Other Important Information - The company paid approximately $20 million in cash for the acquisition of Conduit, which is expected to enhance cross-sell opportunities [20] - The company is experiencing strong momentum from private equity customers, who are significant adopters of pro products [36] Q&A Session Summary Question: What are the plans for achieving multi-billion-dollar revenue? - Management emphasized the importance of building the operating system for the trades and leveraging AI as a critical opportunity for growth [27] Question: How is the MAX program progressing? - The MAX program is in early stages, with a focus on ensuring success for initial participants before broader rollout [35] Question: What is the current technician to back office staff ratio? - The ratio varies by trade, with some contractors achieving over two technicians per back office staff [40] Question: Why is GTV in residential HVAC insulated from OEM volume declines? - GTV is driven by break/fix services rather than new home construction, making it less susceptible to OEM cycles [71] Question: What are the learnings from the commercial side? - There is a trend towards consolidation in the commercial space, with a focus on providing capabilities that allow for synergies similar to the residential side [60] Question: How does the company view the impact of AI on product strategy? - The rise of AI presents opportunities for new products and services, with a focus on ensuring the best market solutions for customers [90]

Financial Data and Key Metrics Changes - In Q3, the company generated positive adjusted free cash flow of $2.1 million, a $15.8 million improvement year-over-year, and is on track to achieve positive adjusted free cash flow for the full year for the first time in company history [4][20] - The operating margin for Q3 was 6.8%, exceeding guidance and positioning the company for its highest full-year operating margin ever [4][21] - Positive EPS was reported for the second consecutive quarter, marking only the second time in company history [4][22] - Total revenue reached $79.4 million, near the high end of guidance, with a gross margin of 75.4%, down 90 basis points year-over-year [25] Business Line Data and Key Metrics Changes - The company has transitioned to a consumption model, with 80% of annual recurring revenue (ARR) now on consumption contracts, a significant increase from single digits two years ago [8][9] - Monthly active users across the customer base increased over 10% year-over-year, reflecting growing momentum in user engagement [9][10] - Current subscription RPO grew 3% year-over-year to $214.1 million, while total subscription RPO grew 15% to $405.9 million, indicating strong customer relationships [23] Market Data and Key Metrics Changes - Leads from strategic partners increased over 25% compared to Q2 and more than doubled from Q1, demonstrating rapid expansion of partner relationships [7] - The company expects billings for Q4 to be between $107.5 million and $109.5 million, representing a 6% year-over-year growth, which would be the highest billings growth in over three years [26] Company Strategy and Development Direction - The company is focused on deepening its partner ecosystem, accelerating consumption, and leveraging AI capabilities [4][18] - A composable approach to selling platform components is being embraced, allowing customers to engage with the platform in a modular fashion [10] - The company is seeing strong adoption of AI features, with unique accounts using AI increasing over 60% year-over-year [11][17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the pipeline for Q4, despite longer sales cycles for partner-related deals, emphasizing the strength of relationships built with CIO-level engagement [32][70] - The company anticipates continued improvement in gross retention rates, projecting an increase to approximately 87% in Q4, with potential to approach 90% in future quarters [24][80] - Management highlighted the importance of governance in AI usage, ensuring customers can leverage AI while maintaining control over their data [57] Other Important Information - The company received multiple industry recognitions for its leadership in AI and data products, including being named a leader in agentic AI and receiving awards for best business intelligence technology [17] - The CEO publicly addressed personal challenges related to alcohol use and emphasized a commitment to recovery while maintaining responsibilities as CEO [84][85] Q&A Session Summary Question: What caused the negative billing surprise in Q3? - Management indicated that the longer sales cycles associated with the ecosystem business contributed to the billing shortfall, but expressed confidence in the pipeline for Q4 [30][32] Question: How are things looking for Q4? - Management reported that Q4 started well, with some deals that had slipped already closing, and expressed optimism about the pipeline [33][34] Question: Can you elaborate on opportunities with CDWs? - Management noted that partners are considering OEM deals, indicating strong interest in deeper collaborations [36][39] Question: What is the outlook for net revenue retention? - Management expects improvements in net revenue retention as gross retention increases and as the company capitalizes on the consumption model [40][41] Question: How is the conversation around AI evolving? - Management emphasized a proactive approach to AI, focusing on improving customer delivery and developing an agentic platform [53][54]

Financial Data and Key Metrics Changes - Revenue for Q1 2026 was $342.1 million, representing a 7.3% year-over-year increase, exceeding expectations [5][15] - Adjusted EBITDA was $13.4 million, or 3.9% of revenue, outperforming expectations [5][16] - Average order value (AOV) rose 9.6% year-over-year, marking the ninth consecutive quarter of AOV growth [15][16] - Revenue per active client reached $559, up 5.3% year-over-year, indicating the seventh consecutive quarter of growth [15][16] - Gross margin was 43.6%, consistent with the FY26 range of 43%-44% [16][18] Business Line Data and Key Metrics Changes - Women's business saw a 19% year-over-year growth in key seasonal categories such as sweaters and coats [7] - Men's business delivered double-digit revenue growth, with fleece and outerwear growing 57% combined [8] - Sneakers grew 63% year-over-year, driven by brands like New Balance and Adidas [8] - The company is expanding into non-apparel categories, which is further accelerating growth [7] Market Data and Key Metrics Changes - The company's 7.3% revenue growth significantly outpaced Circana's estimated 1% growth for the broader U.S. apparel market [7] - Active clients reached 2.3 million, at the high end of expectations, marking the sixth consecutive quarter of improvement in active client growth rates [9][15] Company Strategy and Development Direction - The company is focused on enhancing client engagement, cultivating client-stylist relationships, and offering a best-in-class assortment [6] - Strategic expansion into non-apparel categories aims to capture a greater share of clients' spending [7] - The company is leveraging generative AI technology to enhance the client experience and drive engagement [11][12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of client demand and the positive trends observed in Q1 and early Q2 [17][19] - The company anticipates some headwinds in the latter half of the year due to inflation and tougher AOV comparisons [18] - Full-year revenue guidance has been raised to between $1.32 and $1.35 billion, reflecting strong performance [17] Other Important Information - The company ended Q1 with $244.2 million in cash and short-term investments, with no debt [16] - Inventory was $141.5 million, up 18.8% year-over-year, reflecting investments in larger Fix offerings [16] Q&A Session Summary Question: Insights on new customer behavior and stickiness - Management noted nine consecutive quarters of improving lifetime value (LTV) for new client acquisition and a decrease in dormant clients [21][22] Question: Market share gains and gifting performance - Market share gains are attributed to delivering a personalized shopping experience, with gifting becoming a stronger use case due to family accounts [25][30] Question: Consumer-facing AI and visualization tools - Early adoption of Stitch Fix Vision has exceeded expectations, with clients engaging in various ways, including sharing images on social media [35][36] Question: Gross margin performance - The decline in gross margin is attributed to transportation expenses, investments in lower-margin categories, and minor tariff impacts [38][39] Question: Opportunities with different brands - The company provides a unique value proposition for third-party brands, leading to improved partnerships and brand engagement [43][46]