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Cognizant Expands Partnership with Docusign to Enhance Customer Support and Drive Digital Transformation
Prnewswire· 2025-04-18 12:00
Core Insights - Cognizant has expanded its partnership with Docusign to enhance customer support and drive digital transformation [1][2] - The collaboration aims to provide innovative intelligent agreement management (IAM) solutions that optimize customer service management and streamline agreement processes globally [2][3] Partnership Details - The multi-year agreement includes comprehensive customer support services for Docusign, covering eSignature, billing inquiries, and technical support [2][5] - Cognizant's expertise in AI and digital transformation will empower Docusign to advance its IAM platform and deliver more efficient solutions to customers [3] Focus Areas - The partnership will focus on real-time customer assistance to quickly address technical issues and inquiries, aiming to improve customer satisfaction [5] - Development of comprehensive training resources to help customers effectively deploy Docusign solutions and achieve business objectives [5] - Enhanced back-office support to improve service management and maintain seamless operations for customers [5] - Onboarding consultations to assist new customers with setup, launch, and management of Docusign solutions [5]
Docusign Stock Gains 32% in a Year: Time to Buy, Sell or Hold?
ZACKS· 2025-04-17 16:20
Core Viewpoint - Docusign, Inc. (DOCU) has shown strong performance over the past year, with a 31.6% increase in share price, significantly outperforming its industry and the Zacks S&P 500 Composite [1][4]. Group 1: Performance Analysis - DOCU shares have gained 5.7% in the last six months, while the industry and Thryv Holdings have seen declines of 5.4% and 33.3%, respectively [4]. - The stock closed at $76.39, down 41.2% from its 52-week high of $107.86 [4]. - DOCU's trailing 12-month return on equity (ROE) is 42.2%, surpassing the industry average of 31.7% [10]. Group 2: Product Development - Docusign launched Intelligent Agreement Management (IAM), an AI-powered platform aimed at enhancing agreement management, which has shown a high adoption rate [6][7]. - IAM contributed over 20% of direct sales in Q4 of fiscal 2025 and is expected to generate a low-double-digit percentage of recurring subscription revenue by Q4 of fiscal 2026 [7][8]. - The company added 56 customers with annual contract value (ACV) exceeding $300,000 in Q4 of fiscal 2025, indicating a rebound in enterprise expansion [9]. Group 3: Financial Outlook - The Zacks Consensus Estimate for Docusign's fiscal 2026 revenues is $3.1 billion, reflecting a 5.3% year-over-year growth [12]. - Despite strong top-line prospects, the bottom-line outlook appears weak, with potential challenges in IAM monetization and a concerning liquidity position [16]. Group 4: Liquidity Concerns - Docusign's current ratio is 0.81, below the industry average of 2.54, indicating a troubling liquidity position [14]. - The current ratio has declined from 0.83 in the previous quarter and 0.94 in the year-ago quarter, primarily due to increased short-term debt [14].
DocuSign: Rule Of 40 In Sight And $130 On The Horizon, I'm Long
Seeking Alpha· 2025-04-17 10:01
Group 1 - Michael Wiggins De Oliveira is an inflection investor, focusing on buying undervalued companies at pivotal moments when their profitability is expected to increase significantly over the next year [1] - The investment strategy emphasizes technology and the Great Energy Transition, including uranium, with a concentrated portfolio of approximately 15 to 20 stocks and an average holding period of 18 months [1] - Michael has over 10 years of experience in analyzing companies, particularly in the tech and energy sectors, and has built a following of over 40,000 on Seeking Alpha [2] Group 2 - The Investing Group Deep Value Returns, led by Michael, offers insights through its concentrated portfolio of value stocks, timely updates on stock picks, and a weekly webinar for live advice [3] - The group provides "hand-holding" support for both new and experienced investors, fostering an active and vibrant community accessible via chat [3] - Seeking FCF is associated with Michael Wiggins De Oliveira, indicating a collaborative approach in investment strategies [3]
Docusign Ushers in a New Era of AI Contract Agents to Transform Business
Prnewswire· 2025-04-16 12:00
Core Insights - Docusign's Intelligent Agreement Management (IAM) platform enhances contract management through AI, which is deemed critical for business success, with 77% of high-performing organizations attributing their success to effective contract management [1][2]. Group 1: AI Contract Agents - Docusign introduces AI contract agents to streamline agreement management, automating tedious tasks and accelerating processes across the agreement lifecycle [3][4]. - The AI contract agents will initially focus on procurement and sales workflows, addressing contract delays and compliance risks [4]. Group 2: Docusign Iris - Docusign Iris is the AI engine behind the IAM capabilities, providing tailored AI models for specific use cases, resulting in more reliable data extraction and deeper insights compared to generic models [5]. Group 3: New IAM Capabilities - The IAM platform offers new tools for faster agreement creation, including dynamic templates and a collaboration space for managing agreement requests [6]. - AI-assisted review features provide risk assessment and language recommendations to align contracts with company policies [7]. Group 4: Enhanced Agreement Management - The IAM platform allows for streamlined and secure commitment to agreements, with AI-driven insights for tracking and managing agreements effectively [8][9]. - New features include obligation management dashboards to track contractual commitments and deadlines [12].
New Docusign Partner Program to Drive Business Success in the Era of Intelligent Agreement Management
Prnewswire· 2025-04-15 16:30
Core Insights - Docusign has launched a new Partner Program aimed at enhancing partner growth and customer value through specialized tracks and support [1][2] - The program is designed to empower partners as trusted advisors and technical experts, focusing on the Intelligent Agreement Management (IAM) platform [2][3] Program Structure - The new Partner Program features a modern structure with specializations that help partners serve customers effectively, whether in building, selling, or servicing [2][4] - Partners can choose from three distinct tracks: Build, Sell, and Service, each offering exclusive benefits to guide them towards success [4][7] Training and Support - Comprehensive IAM training is available through Docusign University, including new IAM accreditations and certifications to enhance partner expertise [5] - The program is a strategic investment in partner success, aimed at maximizing impact across the customer agreement lifecycle [5] Market Position - Docusign serves nearly 1.7 million customers and over a billion users globally, emphasizing its leadership in e-signature and CLM solutions [6] - The IAM platform is designed to unlock critical business data trapped in documents, addressing inefficiencies and enhancing business operations [6]
DocuSign: Growth Should Start To Accelerate
Seeking Alpha· 2025-04-15 13:25
Group 1 - The core thesis is that DocuSign (NASDAQ: DOCU) is showing signs of growth reacceleration, driven by strong early traction from its IAM platform and a rebound in enterprise expansion [1] - DocuSign could realistically return to low-teens growth rates [1] Group 2 - The investment approach focuses on identifying undervalued companies with long-term growth potential, emphasizing value investing principles [1]
Docusign tops Newsweek's list of the Most Trustworthy Software and Telecommunications Companies in America 2025
Prnewswire· 2025-04-14 17:58
Group 1 - Docusign has been recognized as the 1 Most Trustworthy Software and Telecommunications company in Newsweek's Most Trustworthy Companies in America for the second consecutive year, with nearly 1.7 million global customers relying on its services [1][2] - The award reflects Docusign's commitment to trust and security in its product development, particularly in its Intelligent Agreement Management (IAM) platform, emphasizing the company's focus on delivering value with security and user confidence [2][5] - The Most Trustworthy Companies in America 2025 list was created using a methodology that included evaluations from 25,000 U.S. residents on trust pillars and social listening analysis of company mentions across the internet [3][7] Group 2 - Docusign serves over 1 billion people in more than 180 countries, providing solutions that streamline business processes and enhance efficiency [5] - The company specializes in e-signature and contract lifecycle management (CLM), helping businesses manage critical agreements effectively [5]
Here's Why DocuSign (DOCU) Gained But Lagged the Market Today
ZACKS· 2025-04-11 22:55
Company Performance - DocuSign (DOCU) closed at $74.35, with a daily increase of +1.54%, underperforming the S&P 500's gain of 1.81% [1] - Over the past month, DocuSign shares have decreased by 1.98%, outperforming the Computer and Technology sector's decline of 7.27% and the S&P 500's drop of 6.14% [1] Upcoming Financial Results - DocuSign is expected to report earnings of $0.81 per share, reflecting a year-over-year decline of 1.22%, with projected revenue of $746.98 million, indicating a 5.26% increase compared to the previous year [2] - For the entire year, earnings are forecasted at $3.47 per share and revenue at $3.13 billion, showing changes of -2.25% and +5.31% respectively compared to the prior year [3] Analyst Estimates and Stock Performance - Recent changes in analyst estimates for DocuSign are crucial for investors, as they often indicate shifts in near-term business trends, with positive revisions suggesting optimism about the company's profitability [3][4] - The Zacks Consensus EPS estimate has decreased by 16.54% over the past month, and DocuSign currently holds a Zacks Rank of 3 (Hold) [5] Valuation Metrics - DocuSign's Forward P/E ratio stands at 21.11, which is lower than the industry's average Forward P/E of 24.57 [6] - The company has a PEG ratio of 3.89, compared to the Internet - Software industry's average PEG ratio of 1.85 [6] Industry Context - The Internet - Software industry, part of the Computer and Technology sector, has a Zacks Industry Rank of 85, placing it in the top 35% of over 250 industries [7] - Historically, industries in the top 50% of the Zacks Rank outperform those in the bottom half by a factor of 2 to 1 [7]
DocuSign Stock Appreciates 24% in a Year: What's Driving the Upside?
ZACKS· 2025-04-11 16:15
Core Viewpoint - DocuSign, Inc. (DOCU) has seen a significant share price increase of 24.3% over the past year, outperforming the industry average rise of 4.5% [1] Group 1: Revenue Growth and Customer Demand - DocuSign's revenue growth is driven by sustained customer demand for eSignature solutions within a large addressable market [2] - The customer base has expanded from 1.3 million in fiscal 2023 to 1.5 million in fiscal 2024, and is projected to reach 1.7 million in fiscal 2025 [2] - International revenues have shown consistent growth, accounting for 25%, 26%, and 28% of total revenues in fiscal 2023, 2024, and 2025, respectively [2] Group 2: International Expansion Strategy - The company has initiated international sales efforts in Canada, the UK, and Australia, leveraging its core technologies due to similar e-signature practices in these regions [3] - There is a rising demand across various geographies, prompting the company to focus its sales and marketing efforts to capitalize on this potential [3] - The growth momentum is expected to continue in the coming years based on current trends [3] Group 3: Business Growth Strategy - DocuSign's growth strategy includes expanding product use cases by managing and automating various agreement workflows across different business processes [4] - A significant portion of R&D investment is allocated to enhancing existing solutions and developing new ones [4] - The company aims to provide a seamless self-service experience, allowing customers to engage and manage their accounts in a low-touch manner [4] - Continued investment in APIs and support mechanisms is planned to enhance value creation between developers and the company [4]
Docusign Benefits From eSignature Demand, Low Liquidity Ails
ZACKS· 2025-04-10 14:31
Core Insights - Docusign, Inc. (DOCU) stock has increased by 32.1% over the past year, outperforming the industry and the Zacks S&P 500 composite, which declined by 4.7% and 2.4% respectively [1] - The company reported strong fourth-quarter fiscal 2025 results, with an EPS of 86 cents, exceeding the Zacks Consensus Estimate by 2.4% and showing a 13.2% increase year-over-year. Total revenues reached $776.3 million, beating the consensus by 2.1% and rising 9% from the previous year [1] Company Performance - Docusign's customer base has grown from 1.3 million in fiscal 2023 to 1.7 million in fiscal 2025, indicating sustained growth potential [2] - Subscription fees have contributed to an average of 97% of DOCU's top line over the past three years, with a 7.8% growth in subscription revenues in fiscal 2025 [4][5] - The company has established strategic partnerships with tech giants like Salesforce and Microsoft, enhancing its market reach and collaboration capabilities [6] Market Opportunity - The global e-signature platform market was valued at $5.2 billion in 2024 and is projected to grow to $18.6 billion by 2029, presenting significant expansion opportunities for Docusign [3] - Despite rising demand, the eSignature market remains largely untapped, allowing Docusign to capture additional market share [3] Financial Health - Docusign's current ratio was 0.81 at the end of fourth-quarter fiscal 2025, indicating potential liquidity concerns as it is below the industry average of 2.54 and the previous year's ratio of 0.94 [7] Dividend Policy - Docusign has never declared and does not intend to pay cash dividends, meaning returns for investors will rely solely on stock price appreciation [9]