Financial Data and Key Metrics Changes - Fourth quarter GAAP net income was $52.2 million, compared to $20.7 million in Q4 a year ago, reflecting significant improvement [21] - Fourth quarter adjusted EBITDA was $69.6 million, an increase of 41% from $49.5 million in Q4 of 2022 [21] - Total revenue for the full year 2023 was $452.9 million, a 12% increase year-over-year [21] - Fourth quarter operating cash flow was negative $33.4 million versus a negative $18.6 million in Q4 of 2022, reflecting investment in AEP-related enrollment growth [22] Business Line Data and Key Metrics Changes - Fourth quarter Medicare Advantage approved members were approximately 160,000, an increase of 22% year-over-year [16] - Total Medicare approved members grew 16% year-over-year to approximately 187,000, reflecting growth in Medicare Advantage and Medicare Supplement enrollments [16] - Fourth quarter Medicare segment profit was $80.3 million, compared to $53.2 million in Q4 of 2022, marking a $27.1 million year-over-year increase [20] Market Data and Key Metrics Changes - The individual MA market grew 2.3% sequentially and 9.4% year-over-year as of January 2024, indicating a slight acceleration from the previous year [73] - The average beneficiary had access to 43 Medicare Advantage plans, the largest number of options ever [4] Company Strategy and Development Direction - The company plans to advance its local market-focused omnichannel enrollment engine to drive higher conversions and greater LTV to CAC ratio in its Medicare Choice model [11] - A focus on building a distinctive consumer brand is seen as a major competitive advantage in a sector lacking strong brand awareness [11] - The company aims to diversify its marketing channel mix and scale its direct branded channels and best-performing strategic partnerships [11] Management's Comments on Operating Environment and Future Outlook - Management noted that several national carriers are emphasizing profit over enrollment growth, which may lead to market exits and increased shopping opportunities for eHealth [5] - The company expects to grow in 2024 by gaining market share in a more rational marketplace [74] - Management expressed confidence in the organization's ability to navigate the dynamic industry and seize new opportunities throughout the year [102] Other Important Information - The company recognized total tail revenue of $48.1 million in 2023, including $15.6 million in the fourth quarter, compared to $6.4 million in fiscal year 2022 [18] - The ending position of combined short- and long-term contract asset receivable was $918 million, up from $884 million a year ago [91] Q&A Session Summary Question: Response to open letter to CMS - Management did not receive a response from CMS but noted that carriers largely supported the letter due to shared challenges [94] Question: Anticipated changes in agent headcount - The company expects to grow agent resources for the Amplify business while keeping agency side headcount relatively flat, with a larger proportion of tenured advisors expected to improve conversion performance [111] Question: Cost expectations for 2024 - Year-over-year absolute increase in CC&E is expected to be less than in 2023, with growth predominantly in the Amplify business [113]

EHealth (EHTH) came out with quarterly earnings of $1.61 per share, missing the Zacks Consensus Estimate of $1.94 per share. This compares to earnings of $1.14 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of -17.01%. A quarter ago, it was expected that this provider of internet-based heath insurance agency services would post a loss of $0.70 per share when it actually produced a loss of $1.54, delivering a surprise of -120%.Ov ...

eHealth, Inc. (EHTH) is set to report its fourth-quarter 2023 results on Feb 27, before the opening bell. It is expected to have witnessed increased Medicare Advantage members and commission revenues in the December quarter.Earnings Surprise HistoryeHealth’s earnings beat the consensus estimate in one of the prior four quarters and missed on the other three occasions, with the average surprise being negative 1.1%. This is depicted in the graph below:In the last reported quarter, the leading online health in ...

AUSTIN, Texas, Feb. 26, 2024 /PRNewswire/ -- Today eHealth, Inc. (Nasdaq: EHTH) (eHealth.com), a leading online private health insurance marketplace, announces a new pilot program – "Advisor in the Room" – that will transform a traditional phone call into a dynamic, visual experience. This innovative technology will empower eHealth's benefit advisors, who are licensed insurance agents, to instantly appear on a customer's computer or phone screen upon request, fostering a deeper connection and personalized s ...

AUSTIN, Texas, Feb. 15, 2024 /PRNewswire/ -- eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace, today announced that the company plans to release fourth quarter and fiscal year 2023 financial results on February 27, 2024. The company will hold an earnings conference call beginning at 8:30 a.m. Eastern Time on February 27th to discuss these results. The call will be hosted by eHealth's chief executive officer, Fran Soistman and eHealth's chief financial officer, John Stelben ...

eHealth (EHTH) shares ended the last trading session 20.8% higher at $6.74. The jump came on an impressive volume with a higher-than-average number of shares changing hands in the session. This compares to the stock's 37.2% loss over the past four weeks.EHTH recently announce its solid fourth quarter and full year 2023 preliminary results. Medicare Advantage approved members as well as Total Medicare approved members increased year over year in the fourth quarter of 2023. GAAP net income for the fourth quar ...

AUSTIN, Texas, Jan. 26, 2024 /PRNewswire/ -- eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace, today announced preliminary, unaudited financial results and select operating metrics for the fourth quarter and fiscal year ended December 31, 2023. "Our Annual Enrollment Period performance is a testament to the success of the business transformation plan that we initiated two years ago as well as our organization-wide AEP preparedness efforts. Ahead of the fourth quarter, we s ...

eHealth, Inc. (NASDAQ:EHTH) Q3 2023 Results Conference Call November 8, 2023 5:00 PM ET Company Participants Eli Newbrun-Mintz - IR Manager Fran Soistman - CEO John Stelben - CFO Conference Call Participants George Sutton - Craig-Hallum George Hill - Deutsche Bank Michael Murray - RBC Capital Markets Operator Good afternoon, everyone and welcome to eHealth, Inc.'s Conference Call to discuss the Company's Third Quarter 2023 Financial Results. At this time, all participants have been placed in a listen-only m ...

FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-33071 _____________________________________________ EHEALTH, INC. UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 (Exact name of registrant as specified in its charter) _____________ ...

Q2 2023 Financial Results Conference Call Slides eHealth® 2023 Copyright eHealth Insurance. Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-looking statements in this presentation include, but are not limited to, the following: our estimates regarding Medicare enrollment growth; our est ...